Asendia Tracking - Instant Parcels
You can track the packages delivered by Asendia, as well as any packages sent from China, Hong Kong, Singapore, or bought on AliExpress, Joom, GearBest, BangGood, Taobao, eBay, JD.com, Shopee and other popular online stores. All you need is your parcel ID!

Asendia Tracking

Asendia is a global mail and parcel delivery company specializing in international logistics solutions for businesses, particularly e-commerce platforms. With a growing footprint in cross-border shipping, Asendia provides a variety of tracked and untracked services across Europe, Asia, the Americas, and beyond. Whether you're a small retailer or a global brand, Asendia Tracking helps monitor shipments efficiently and transparently.

Tips for Tracking Asendia Packages

  • Use the Official Portal: Start with Asendia’s official tracking tool.

  • Cross-reference with Partners: Asendia partners with national postal services and logistics providers. Use your tracking number on both Asendia and destination country websites.

  • Be Patient with International Scans: Delays between scans can occur during customs or intercontinental transit.

  • Enable Notifications: If your e-commerce store integrates Asendia, enable shipment notifications via SMS or email.

How to Identify a Asendia Tracking Number

Asendia tracking numbers typically appear on your shipping confirmation email or receipt and may also be listed in your e-commerce order details.

Asendia Tracking Number Format

Asendia tracking numbers generally follow formats like:

  • LZ123456789FR (13 characters: two letters, nine digits, and two letters for country code)

  • ASD1234567890 (domestic/integrated formats for internal use)

These formats may vary depending on the local carrier handling the final delivery.

Asendia Tracking Status Guide

Common tracking statuses include:

  • Shipment Received – Package has been accepted by Asendia.

  • In Transit – Parcel is en route between countries or hubs.

  • Customs Clearance – The item is being processed through customs.

  • Out for Delivery – Final mile carrier has received the parcel.

  • Delivered – The item has been successfully delivered.

Asendia Tracking Service

Asendia’s tracking service allows customers and businesses to:

  • Track packages in real-time across borders

  • Access updates via desktop or mobile

  • Use multi-language interfaces

  • Integrate tracking via API for bulk operations

Asendia Products and Shipment Services

Asendia e-PAQ Standard Tracking

Affordable tracked solution for international parcels.
This service balances cost and tracking visibility for low-weight e-commerce shipments.

  • Features: Basic tracking in major destination countries.

  • Benefits: Cost-effective for non-urgent deliveries.

  • Tracking: Partial tracking with delivery confirmation in select destinations.

Asendia e-PAQ Plus Tracking

Enhanced international parcel service with better tracking.
Perfect for online retailers seeking a reliable solution with good transit times.

  • Features: Full tracking, priority handling.

  • Benefits: Better transit speeds, tracking in more countries.

  • Tracking: End-to-end visibility including delivery confirmation.

Asendia e-PAQ Select  Tracking

Tracked delivery with customs-friendly documentation.
Ideal for mid-value items that require reliable cross-border delivery.

  • Features: Includes DDP options, customs clearance support.

  • Benefits: Reduced delivery interruptions.

  • Tracking: Full journey tracking with milestone updates.

Asendia e-PAQ Elite

Premium solution for urgent or high-value shipments.
Asendia’s fastest and most tracked option.

  • Features: Priority air freight, insurance options.

  • Benefits: Faster delivery and peace of mind.

  • Tracking: Complete tracking from pickup to delivery.

Asendia e-PAQ Returns

Simplified returns service for cross-border shoppers.
Helps businesses handle international product returns smoothly.

  • Features: Branded portal, multiple return methods.

  • Benefits: Increases customer satisfaction and retention.

  • Tracking: Return tracking until receipt confirmation.

Service Comparison Table

Service Name

Delivery Speed

Tracking Coverage

Best For

Insurance Option

e-PAQ Standard

Moderate

Partial

Budget-conscious retailers

No

e-PAQ Plus

Faster

Full

SMEs with international orders

Optional

e-PAQ Select

Faster

Full

E-commerce businesses

Yes

e-PAQ Elite

Fastest

Full

High-value shipments

Yes

e-PAQ Returns

Based on zone

Return journey

Online merchants handling returns

Optional

Asendia International Tracking

Asendia offers robust international tracking, often integrated with destination country’s national postal services. Delivery milestones include customs clearance, handover to local couriers, and delivery attempts.

Asendia Registered and Unregistered Mail Tracking

  • Registered Mail: Offers full tracking and proof of delivery.

  • Unregistered Mail: Limited tracking, often only until border exit.

Choose registered options for valuables or time-sensitive documents.

Benefits of Using Asendia

  • Competitive international pricing

  • Integrated customs and VAT solutions

  • E-commerce-friendly solutions

  • Multi-carrier delivery network

  • Real-time tracking support

Asendia and Integration with E-commerce Platforms

Asendia integrates easily with platforms such as:

  • Shopify

  • WooCommerce

  • Magento

  • BigCommerce

Benefits include auto-generated labels, customer notifications, and synced tracking updates.

Delayed or Lost Shipments

If your Asendia package is delayed or shows no updates:

  1. Check if it's within the estimated delivery window.

  2. Contact the original seller or retailer.

  3. Use Asendia tracking and destination courier tracking for cross-reference.

  4. If untraceable after 30 days, file a claim.

Asendia Delivery Time Estimates

Region

Standard Delivery Time

Europe

3–7 business days

North America

5–10 business days

Asia-Pacific

7–14 business days

Rest of World

10–20 business days

Actual time depends on service level, destination, and customs delays.

How to Contact Asendia Tracking Support

  • Tracking Portal: tracking.asendia.com

  • Customer Service: Via contact forms on the regional Asendia websites

  • Phone: Varies by country

  • Email: Available per region or service contract

Company Overview and Brief History

Founded in 2012 as a joint venture between La Poste (France) and Swiss Post (Switzerland), Asendia combines postal expertise and global reach. With operations in over 30 countries and headquarters in Paris, Asendia focuses on cross-border e-commerce logistics, offering services that bridge retailers with global customers efficiently and sustainably.

Your easy-to-use tracking solution for parcels worldwide

Over 620 Carriers Supported

Available Couriers