Asendia is a global mail and parcel delivery company specializing in international logistics solutions for businesses, particularly e-commerce platforms. With a growing footprint in cross-border shipping, Asendia provides a variety of tracked and untracked services across Europe, Asia, the Americas, and beyond. Whether you're a small retailer or a global brand, Asendia Tracking helps monitor shipments efficiently and transparently.
Tips for Tracking Asendia Packages
Use the Official Portal: Start with Asendia’s official tracking tool.
Cross-reference with Partners: Asendia partners with national postal services and logistics providers. Use your tracking number on both Asendia and destination country websites.
Be Patient with International Scans: Delays between scans can occur during customs or intercontinental transit.
Enable Notifications: If your e-commerce store integrates Asendia, enable shipment notifications via SMS or email.
How to Identify a Asendia Tracking Number
Asendia tracking numbers typically appear on your shipping confirmation email or receipt and may also be listed in your e-commerce order details.
Asendia Tracking Number Format
Asendia tracking numbers generally follow formats like:
LZ123456789FR (13 characters: two letters, nine digits, and two letters for country code)
ASD1234567890 (domestic/integrated formats for internal use)
These formats may vary depending on the local carrier handling the final delivery.
Asendia Tracking Status Guide
Common tracking statuses include:
Shipment Received – Package has been accepted by Asendia.
In Transit – Parcel is en route between countries or hubs.
Customs Clearance – The item is being processed through customs.
Out for Delivery – Final mile carrier has received the parcel.
Delivered – The item has been successfully delivered.
Asendia Tracking Service
Asendia’s tracking service allows customers and businesses to:
Track packages in real-time across borders
Access updates via desktop or mobile
Use multi-language interfaces
Integrate tracking via API for bulk operations
Asendia Products and Shipment Services
Asendia e-PAQ Standard Tracking
Affordable tracked solution for international parcels.
This service balances cost and tracking visibility for low-weight e-commerce shipments.
Features: Basic tracking in major destination countries.
Benefits: Cost-effective for non-urgent deliveries.
Tracking: Partial tracking with delivery confirmation in select destinations.
Asendia e-PAQ Plus Tracking
Enhanced international parcel service with better tracking.
Perfect for online retailers seeking a reliable solution with good transit times.
Features: Full tracking, priority handling.
Benefits: Better transit speeds, tracking in more countries.
Tracking: End-to-end visibility including delivery confirmation.
Asendia e-PAQ Select Tracking
Tracked delivery with customs-friendly documentation.
Ideal for mid-value items that require reliable cross-border delivery.
Features: Includes DDP options, customs clearance support.
Benefits: Reduced delivery interruptions.
Tracking: Full journey tracking with milestone updates.
Asendia e-PAQ Elite
Premium solution for urgent or high-value shipments.
Asendia’s fastest and most tracked option.
Features: Priority air freight, insurance options.
Benefits: Faster delivery and peace of mind.
Tracking: Complete tracking from pickup to delivery.
Asendia e-PAQ Returns
Simplified returns service for cross-border shoppers.
Helps businesses handle international product returns smoothly.
Features: Branded portal, multiple return methods.
Benefits: Increases customer satisfaction and retention.
Tracking: Return tracking until receipt confirmation.
Service Comparison Table
Service Name | Delivery Speed | Tracking Coverage | Best For | Insurance Option |
---|---|---|---|---|
e-PAQ Standard | Moderate | Partial | Budget-conscious retailers | No |
e-PAQ Plus | Faster | Full | SMEs with international orders | Optional |
e-PAQ Select | Faster | Full | E-commerce businesses | Yes |
e-PAQ Elite | Fastest | Full | High-value shipments | Yes |
e-PAQ Returns | Based on zone | Return journey | Online merchants handling returns | Optional |
Asendia International Tracking
Asendia offers robust international tracking, often integrated with destination country’s national postal services. Delivery milestones include customs clearance, handover to local couriers, and delivery attempts.
Asendia Registered and Unregistered Mail Tracking
Registered Mail: Offers full tracking and proof of delivery.
Unregistered Mail: Limited tracking, often only until border exit.
Choose registered options for valuables or time-sensitive documents.
Benefits of Using Asendia
Competitive international pricing
Integrated customs and VAT solutions
E-commerce-friendly solutions
Multi-carrier delivery network
Real-time tracking support
Asendia and Integration with E-commerce Platforms
Asendia integrates easily with platforms such as:
Shopify
WooCommerce
Magento
BigCommerce
Benefits include auto-generated labels, customer notifications, and synced tracking updates.
Delayed or Lost Shipments
If your Asendia package is delayed or shows no updates:
Check if it's within the estimated delivery window.
Contact the original seller or retailer.
Use Asendia tracking and destination courier tracking for cross-reference.
If untraceable after 30 days, file a claim.
Asendia Delivery Time Estimates
Region | Standard Delivery Time |
---|---|
Europe | 3–7 business days |
North America | 5–10 business days |
Asia-Pacific | 7–14 business days |
Rest of World | 10–20 business days |
Actual time depends on service level, destination, and customs delays.
How to Contact Asendia Tracking Support
Tracking Portal: tracking.asendia.com
Customer Service: Via contact forms on the regional Asendia websites
Phone: Varies by country
Email: Available per region or service contract
Company Overview and Brief History
Founded in 2012 as a joint venture between La Poste (France) and Swiss Post (Switzerland), Asendia combines postal expertise and global reach. With operations in over 30 countries and headquarters in Paris, Asendia focuses on cross-border e-commerce logistics, offering services that bridge retailers with global customers efficiently and sustainably.