Bpost Tracking

Bpost tracking follows letters, parcels, and registered items handled by bpost, the national postal operator of Belgium, from acceptance to delivery. bpost is present in more than 3,500 locations across Belgium and delivers to over 200 countries, so a Bpost tracking number can cover a next-day domestic bpack parcel or an international order routed through Brussels. Paste your Bpost tracking number into the tracker on this page to see the latest scans and estimated delivery.

Bpost Tracking Number Format

A Bpost tracking number is the code printed on the shipping label and receipt that identifies one shipment across the bpost network. bpost calls it a barcode, article number, or, for registered mail, a recommande / aangetekend number, and its shape depends on the service used.

Registered and international items use the 13-character Universal Postal Union S10 format: two letters, nine digits, and two letters, for example RR123456789BE. The final two letters BE identify Belgium as the country of origin, and the leading pair (RR, RA, RB, RC, RD) marks a registered item. Domestic bpack parcels instead use a long numeric barcode, commonly 24 digits, that typically begins with 3299 or 3232.

An order ID from an online shop is not the same as the Bpost barcode. The order confirmation number identifies your purchase in the retailer's system; the Bpost tracking number is the barcode the carrier scans, and only that barcode returns live scans on this page or on bpost.be.

Where to Find Your Bpost Tracking Number

The Bpost tracking number appears on the shipping paperwork and in the messages sent when an item is dispatched. Common places to look:

• The shipping confirmation or dispatch email from the online store that shipped with bpost.
• The My Bpost account, if the label was created online.
• The post office receipt or the registered mail slip handed over at the counter.
• The barcode label attached to the parcel itself.

For registered mail, the number is printed next to the barcode on the proof-of-posting slip. If an order shipped from abroad, the retailer often provides the origin carrier's number first, which continues to work once the parcel enters the Belgian network.

Bpost Tracking Number Example

The table below lists the Bpost number formats you are most likely to encounter, with an example pattern and where each is used. Prefixes are shown as commonly seen patterns; the prefix alone does not always guarantee a specific service.

Bpost Tracking Status Guide

Every Bpost status describes where a shipment sits in the bpost network, from the first acceptance scan to the delivery scan. The table below explains the statuses seen most often on a Bpost tracking page.

Why Bpost Tracking Is Not Updating or Not Working

Most Bpost tracking gaps are normal timing, not a lost parcel. The reasons below explain why a number can show no movement or return no result.

Awaiting the first scan. A newly created label shows only "Announced" or no information until bpost physically accepts the item. The barcode goes live once bpost records the first acceptance scan, which can be several hours or a day after the shop books it.

In transit between sorting centres. Between the acceptance scan and the out-for-delivery scan, a domestic parcel may not update for a day while it moves through the network. No news between two scans usually means the item is simply in transit.

Left Belgium, waiting on the destination carrier. For outbound international items, scans can pause after "Departed Belgium" until the destination post, such as USPS or Royal Mail, records its first scan. This cross-border gap of a few days is expected.

Customs clearance. A parcel from outside the EU can sit at "Held at customs" until it is cleared or import charges are paid. It will not move to delivery until any VAT or duty is settled.

Wrong number or missing character. A single mistyped character in a 13-character or 24-digit code returns no result. Re-check the barcode against the receipt or dispatch email before assuming a problem.

Genuinely delayed. If a domestic item shows no movement for more than 7 to 10 business days, or an international item much longer, contact the sender first, then bpost, so a search can be opened.

Services and Delivery Times Compared

bpost runs domestic and international parcel and mail services, most of them tracked. The table summarises the common services and their indicative delivery windows.

Delivery and Transit Times

Bpost delivery time depends on the service and destination, and every figure below is an estimate rather than a guarantee. bpack 24h delivers the next business day after drop-off within Belgium, and standard domestic parcels arrive within 1 to 3 business days.

To bpost's immediate neighbours the network is fast: parcels to the Netherlands are quoted at about 2 business days, Luxembourg at about 1 business day, and France within roughly 3 business days on the bpack international pickup network, with Germany typically 1 to 4 business days. Other European Union destinations generally take 3 to 5 business days.

For the rest of the world, bpack World Standard is quoted at 2 to 10 business days depending on destination, while bpack World Express aims for delivery within about 5 business days worldwide. None of these windows include the time an item may spend in customs in the destination country.

Registered Mail and Proof of Delivery

Registered mail (aangetekende zending in Dutch, envoi recommande in French) is bpost's most-used fully tracked mail service. It provides end-to-end tracking from acceptance to delivery, proof of posting, proof of delivery, and a signature on receipt, which makes it the standard choice for contracts, official notices, and other important documents.

International registered mail is handled as a priority item out of Belgium. Once it leaves the country, delivery and the final scans depend on the receiving country's postal service, though the signature-on-delivery requirement is preserved where the destination post supports it.

Cross-Border Customs and Import Charges

Belgian customs performs a check on all goods entering Belgium from outside the European Union, and this stage is the most common reason an inbound Bpost parcel pauses. The recipient may need to pay VAT, import duties, or a bpost handling fee before the item is released.

Since July 2021 the EU has removed the former 22 euro VAT exemption, so commercial goods imported from outside the EU are liable for VAT regardless of value. When charges apply, the tracking page shows a status such as "held at customs" or "awaiting payment", and the parcel will not move to delivery until the amount is settled, usually through the bpost payment page or app.

Pickup Points, Parcel Lockers, and Failed Deliveries

bpost operates one of the densest collection networks in Europe, with more than 650 post offices, more than 670 Partner Post Points in shops, more than 900 Parcel Points, and more than 1,260 automated bbox lockers across Belgium. If no one is home, a parcel can be redirected to a nearby pickup location instead of a second delivery attempt.

When an item is ready for collection, the tracking page shows "Available at pickup point" along with the location and, in most cases, the holding period before the parcel is returned to sender. Collection normally requires ID and the tracking or notice reference.

Which Countries Does Bpost Deliver To?

Bpost international tracking covers outbound items to more than 200 countries and territories, using bpost's own network inside Belgium and the destination postal operators abroad. Inside Belgium, bpost delivers to every region, including the Brussels-Capital Region, Flanders (Antwerp, Ghent, Bruges, Leuven), and Wallonia (Liege, Charleroi, Namur, Mons), through its 3,500-plus service locations.

For cross-border mail and parcels, bpost operates within the Universal Postal Union framework and hands each item to the destination country's postal service for final delivery. A parcel to Germany is completed by Deutsche Post, one to the Netherlands by PostNL, one to France by La Poste, and one to the United States by USPS.

Typical destination groups include:

• Domestic: all of Belgium, including Brussels, Flanders, and Wallonia.
• Europe: Netherlands, France, Germany, Luxembourg, Spain, Italy, Poland, and the United Kingdom.
• North America: United States and Canada.
• Asia Pacific: China, Japan, Australia, and New Zealand.
• Rest of world: Middle East, Africa, and Latin America destinations through UPU partner posts.

Marketplace Collaborations

bpost is a central carrier for Belgian and cross-border e-commerce, and it delivers parcels for many of the marketplaces Belgian shoppers use most. Roughly 60% of bpost group revenue now comes from parcels and logistics rather than traditional mail, reflecting how much of its volume is marketplace order fulfilment.

Orders from Amazon and fashion platform Zalando are frequently completed by bpost for the final mile in Belgium, alongside the Belgian and Dutch marketplace Bol. bpost also handles a large share of parcels from the major China-based marketplaces that Belgium receives from, including AliExpress and Temu, which arrive through cross-border partners before bpost delivers the last leg. For these orders the retailer's dispatch email carries the tracking number that this page follows once the parcel enters Belgium.

What Is Bpost?

Bpost, officially bpost group and formerly De Post / La Poste, is the national postal operator of Belgium and traces its origins to Postes de Belgique, created by the provisional Belgian government on 11 October 1830. Headquartered in Brussels, it is one of Belgium's largest employers, with the wider bpostgroup employing tens of thousands of people worldwide.

The Belgian State remains the majority shareholder, holding just over 51% of the capital through the state and the Federal Investment and Participation Company (SFPI/FPIM), with the remaining shares listed on Euronext Brussels since June 2013. bpost reported around 2.3 billion euros in revenue for 2023, the majority of it from parcels and logistics, and today operates as a European cross-border logistics group connecting Belgian senders and shoppers with more than 200 destinations worldwide.