Brazil Correios Tracking

Brazil Correios tracking follows a parcel across the national postal network of Brazil, from the moment an item is posted until it is delivered, using a 13-character code known in Portuguese as the codigo de rastreio. Paste your Brazil Correios tracking number into the tracker on this page to see the full journey, including the international handoff, for SEDEX express, PAC economy, registered mail, and inbound or outbound international shipments.

Brazil Correios Tracking Number Format

A Brazil Correios tracking number has 13 characters: two letters, nine digits, and a two-letter country suffix, for example PB105985657BR. This is the Universal Postal Union S10 standard, the same structure used by postal operators worldwide. The two opening letters signal the service family, the nine digits are the unique identifier for the item, and the final two letters show the country of origin, so items posted in Brazil end in BR.

Correios uses several names for the same number. The label may call it the codigo de rastreio (tracking code), codigo de rastreamento, objeto number, or simply the tracking number. On an import from a Chinese marketplace the code often starts with a different prefix and ends in the origin country's suffix (for example CN for China) until the item enters Brazil, where Correios continues the scans under the same number. The order ID shown by an online store is not the tracking number; the tracking code is issued only once the parcel is posted.

Where to Find Brazil Correios Tracking Number

The Brazil Correios tracking number appears wherever posting is confirmed. It is most commonly found in these places:

• On the posting receipt handed over at a Correios branch (agencia) after paying for postage.

• In the shipping confirmation email or account order page from an online store or marketplace.

• On the address label or the customs declaration attached to the parcel.

• In the Correios app or a seller's dispatch notification, where a code is shared automatically once the item ships.

The order number from a shop is not the same as the Correios tracking code. If only an order ID is available, the tracking number is usually added to the order status or emailed separately once the seller posts the item. For deliveries to a Brazilian address, the recipient's CEP (postal code) is used to route the parcel but is never part of the tracking number itself.

Brazil Correios Tracking Number Example

The opening two letters of a Brazil Correios code point to a service group, though Correios reuses ranges over time, so the prefix is a clue rather than a guarantee. The table below lists the number patterns most commonly seen; the tracking history itself is always the most reliable indicator of the actual service.

Because the prefix alone does not reliably confirm the product, treat it as a hint. A code ending in BR was posted in Brazil; a code ending in another country's suffix is an import whose scans continue under Correios once it arrives.

Brazil Correios Tracking Status Guide

Brazil Correios tracking events are recorded in Portuguese on the SRO tracking platform and follow the parcel through acceptance, transit, customs where relevant, and delivery. The table below lists the common statuses and what each one means.

Why Brazil Correios Tracking Is Not Updating or Not Working

Brazil Correios tracking often pauses for a day or two while the parcel keeps moving, and most quiet periods resolve on their own. The reasons below explain the common cases and what usually lies behind them.

Awaiting the first scan. A tracking code created by a seller may show no information until Correios physically accepts the item at a branch or sorting unit. Until that first Objeto postado event, the number is registered but not yet live.

In transit over long distances. Brazil is a continental country, and a parcel crossing several states by road can travel for days between scans. A gap between an origin-city scan and the next treatment-center scan is normal on domestic routes.

Customs clearance on imports. International items are held at an international treatment center in Sao Paulo, Rio de Janeiro, or Curitiba for inspection by the Receita Federal (Federal Revenue). Tracking can sit on a customs status for days or weeks while duties and taxes are assessed.

The international handoff gap. When a parcel passes between two national postal operators, there is usually a silent period before the receiving country starts scanning. This is expected and does not mean the item is lost.

Failed delivery or awaiting pickup. If no one is available to receive the parcel, it is taken to a nearby Correios branch and the status changes to awaiting pickup. A photo ID and the tracking code are needed to collect it.

Wrong number or missing origin scan. A mistyped code, or a code whose origin operator has not yet transmitted data, will return no result. Confirming the exact code with the sender resolves most of these.

When tracking has been stuck well beyond the expected window for the service used, the sender should be contacted first, since the sender can open an inquiry with Correios and, for imports, resolve customs and payment issues through the Minhas Importacoes portal.

Services and Delivery Times Compared

Correios runs a range of domestic and international products, from same-day express to economy parcels and small-packet imports. The most widely used services and their typical delivery windows are summarized below.

Delivery and Transit Times Across Brazil

Delivery speed depends on the service chosen and the distance between the origin and the destination, which in Brazil can span thousands of kilometers. SEDEX is the express tier and PAC the economy tier, and both are fully trackable end to end.

SEDEX normally arrives within 1-5 business days, and often the next day for deliveries within the same city or between nearby capitals such as Sao Paulo and Rio de Janeiro. SEDEX 10, SEDEX 12, and SEDEX Hoje add time-guaranteed windows in eligible postal codes, delivering by 10:00, by 12:00, or the same day respectively.

PAC takes about 3-10 business days, with roughly 2 business days for local items and 3-5 days within the same state, stretching longer for parcels traveling to the North and Northeast regions or the interior. Mini Envios follows a similar economy timetable for small packets.

International outbound shipments through Exporta Facil commonly take 7-30 business days depending on the destination country and its postal operator, while inbound imports can take 10-40 days, heavily influenced by time spent in customs clearance.

Returns, Claims, and Undelivered Parcels

When a Correios parcel cannot be delivered, it is generally held at the nearest branch for collection before being returned to the sender if it remains unclaimed. For a domestic delivery, the status moves to awaiting pickup (aguardando retirada), and the recipient collects it with a photo ID and the tracking code; unclaimed items are eventually returned as Objeto devolvido ao remetente.

For lost or damaged items, Correios operates a formal complaint and indemnity process. A claim (reclamacao) can be opened through the Correios website or a branch, referencing the tracking code and posting receipt, and registered or insured services carry indemnity cover. For online purchases, contacting the seller first is usually faster, because the sender holds the posting contract and can open the inquiry with Correios directly.

Which Countries Does Brazil Correios Deliver To?

Brazil Correios international tracking covers shipments to and from more than 220 countries and territories, using the Universal Postal Union framework so that a parcel is scanned by Correios and then by the destination postal operator. Domestically, Correios is the only company present in all 5,570 municipalities of Brazil, reaching every state from the Amazon North to the southern border through more than 11,000 service units.

Within Brazil, coverage spans the major capitals such as Sao Paulo, Rio de Janeiro, Brasilia, Salvador, Fortaleza, Belo Horizonte, Curitiba, Recife, and Porto Alegre, as well as remote interior and riverine communities that only the national post reaches. For a parcel leaving Brazil, Correios scans the item until it departs the country, after which the destination operator, for example USPS in the United States or a neighboring operator like Correos Chile, continues the scans.

Common destinations and origins grouped by region include:

• Domestic: all 27 states and the Federal District, from Manaus and Belem in the North to Porto Alegre in the South.

• South America: Argentina, Chile, Uruguay, Paraguay, Colombia, Peru.

• North America: United States, Canada, Mexico.

• Europe: Portugal, Spain, Italy, Germany, France, United Kingdom.

• Asia Pacific: China, Japan, South Korea, Australia.

Cross-Border Customs and International Handoff

International parcels arriving in Brazil are routed through one of the three international treatment centers (Centros Internacionais) located at the airports of Sao Paulo, Rio de Janeiro, and Curitiba, where the Receita Federal (Federal Revenue) inspects them. Items may be held while duties and taxes are assessed, and if charges apply the recipient is notified and must pay before the parcel is released for final delivery.

Import taxation can reach up to 60% of the declared value of goods, plus state ICMS, though the Programa Remessa Conforme (PRC), launched in 2023, gives compliant e-commerce sellers a reduced 20% import tax on shipments valued up to US$50 when the seller collects ICMS before shipping. Recipients pay and resolve customs matters through the Minhas Importacoes portal on the Correios site, and the deadline to pay assessed taxes is generally up to 30 days after release. Because tracking can go quiet during the handoff between the origin operator and Correios, a tracker that stitches the origin and destination scans together, like the one on this page, lets a single number follow the whole route.

Marketplace Deliveries and Partners

Correios is the backbone of Brazilian e-commerce logistics and carries parcels for the country's largest online marketplaces as well as a large share of cross-border imports. Domestic orders from Mercado Libre and its Mercado Envios network, along with local sellers on Shopee and Amazon, are frequently shipped by SEDEX or PAC and generate a standard 13-character BR tracking number.

A large volume of Correios parcels are cross-border imports from China-based marketplaces such as AliExpress and Shein, whose items typically travel under an origin-country code, clear customs at a Brazilian international treatment center, and complete last-mile delivery through Correios. For any of these, the marketplace or seller supplies the tracking code once the parcel ships, and it can be followed on this page from origin to doorstep.

What Is Brazil Correios?

Empresa Brasileira de Correios e Telegrafos (ECT), known simply as Correios, is the state-owned national postal operator of Brazil, created in its modern form on 20 March 1969 and subordinated to the Ministry of Communications. Postal services in Brazil trace back to 1663, but the modern ECT was formed by transforming the earlier Department of Posts and Telegraphs into a public company.

Correios is the largest employer in Brazil, with a workforce exceeding 109,000 people including outsourced staff, and it is the only company present in all 5,570 municipalities, operating a network of more than 11,000 owned and franchised service units. Beyond letters and parcels, it runs the SEDEX express family, the PAC economy service, the Banco Postal banking proxy for Banco do Brasil, and Boleto bill-payment collection, with an international network reaching more than 220 countries. Correios also created and manages Brazil's CEP postal code system, and its recorded revenue reached R$21.3 billion in 2021.