Dachser Tracking
Dachser tracking follows a shipment moving through one of Europe's largest logistics networks: 451 locations in 44 countries that handled 78.6 million shipments in 2024. To check a Dachser tracking number, paste your NVE/SSCC, consignment number, or shipment number into the tracker on this page for the latest status. Dachser is a business-to-business freight forwarder rather than a home-delivery parcel carrier, so a Dachser tracking number usually identifies a pallet or freight consignment moving between a supplier and a business, not a single letterbox parcel.
Dachser Tracking Number Format
A Dachser shipment is most reliably identified by its NVE/SSCC, an 18-digit Serial Shipping Container Code that Dachser introduced for package identification in 1994. The SSCC is a global GS1 standard number that usually begins with the digits 00 and is printed as a barcode on the shipping label, for example 003401234567890123.
Dachser's shipmentpointer tracking tool also accepts several other reference numbers that resolve to the same shipment: the consignment (job) number, the customer delivery note number, the purchase order number, the container number, the house air waybill (HAWB) or house bill of lading (HB/L), and the commercial invoice number. Because Dachser is a freight forwarder, the number a business quotes is often an order or delivery-note reference rather than a courier-style parcel ID, and any of these accepted references will locate the consignment.
Where to Find Your Dachser Tracking Number
The Dachser reference number is supplied by the sender, not generated for the recipient the way a retail parcel code is. It appears in the shipping paperwork exchanged between the two businesses.
- The dispatch or shipping confirmation the sender emails when the freight is booked.
- The delivery note (Lieferschein) that travels with the goods.
- The NVE/SSCC barcode label applied to each pallet or handling unit.
- The purchase order or commercial invoice for the consignment.
- The sender's Dachser eLogistics account, where every shipment is listed with its references.
An order number and a shipment reference are not the same thing: the order number is the buyer's internal reference, while the NVE/SSCC identifies the physical handling unit in Dachser's network. If only the order number is to hand, shipmentpointer can still resolve it, but the NVE/SSCC gives the most precise result.
Dachser Tracking Number Example
Dachser accepts a range of reference formats because a freight shipment carries several identifiers along the supply chain. The table below lists the reference types shipmentpointer recognizes and where each one is seen.
| Reference type | Typical format | Where you see it / what it indicates |
|---|---|---|
| NVE / SSCC | 18 digits, usually starting 00 (e.g. 003401234567890123) | The barcode on each pallet or handling unit; the most reliable Dachser identifier |
| Consignment (job) number | Numeric shipment reference | Dachser's internal identifier for the whole consignment, shown on dispatch documents |
| Delivery note number | Sender-defined | Printed on the delivery note (Lieferschein) accompanying the goods |
| Purchase order number | Buyer-defined | The recipient business's order reference for the goods |
| HAWB / HB/L | Alphanumeric air or sea document number | Air & Sea Logistics shipments: house air waybill or house bill of lading |
| Container number | 4 letters + 7 digits (e.g. ABCU1234567) | Sea freight full-container shipments |
| Commercial invoice number | Sender-defined | The invoice raised for the shipped goods |
Reference types other than the NVE/SSCC are defined by the sender or by the transport mode, so their exact length and character pattern vary. Any of them entered into shipmentpointer returns the matching shipment without prior registration.
Dachser Tracking Status Guide
A Dachser shipment moves through a defined sequence of scans as it passes between branches, Eurohubs, and the delivery agency. The table below explains the statuses most commonly seen when tracking a Dachser consignment.
| Status | What it means |
|---|---|
| Registered / pending | The shipment is booked in Dachser's system but has not yet been collected from the sender. |
| Picked up | Dachser has collected the goods from the shipper, and the consignment has entered the network. |
| In transit | The shipment is moving between branches and Eurohubs toward its destination. This status can appear several times. |
| Arrived at hub | The consignment has reached a Dachser Eurohub or platform for consolidation and onward routing. |
| Undergoing customs clearance | For cross-border shipments, documents and goods are being checked by customs before the shipment continues. |
| Arrived at delivery agency | The shipment has reached the Dachser branch responsible for final delivery and is awaiting loading. |
| Out for delivery | The goods are loaded on a delivery vehicle and on the way to the recipient's address. |
| Delivered | The shipment has been handed over and receipt confirmed, usually by signature (proof of delivery). |
| Delivery failed | A delivery attempt did not succeed, often due to absence or an access problem; the goods await a further attempt. |
| Awaiting instructions | After a failed delivery or an anomaly, the shipment is held pending direction from the sender or recipient. |
| Returned to sender | The consignment could not be delivered and is being sent back to the shipper. |
| Not found | No information matches the number entered; the reference may be wrong or not yet live in the system. |
Why Dachser Tracking Is Not Updating or Not Working
Dachser tracking that is not updating usually reflects the rhythm of freight movement rather than a lost shipment, because line-haul freight is scanned at branch and hub handovers rather than continuously.
Awaiting the first scan. A reference that returns no information has often been created before the goods were physically collected. Dachser tracking data appears once the shipment is picked up, and a gap of 24 to 48 hours between booking and the first status is normal.
In transit between branches. Freight is scanned at fixed points such as collection, hub arrival, and delivery-agency arrival, so a consignment can sit for a day or two between updates while it is on a line-haul leg. No new scan does not mean the shipment has stopped moving.
Customs clearance. Cross-border shipments can pause at the customs stage while documents are checked. This hold is outside Dachser's direct control and clears once the paperwork is approved.
Failed delivery attempt. If a business address was closed or could not receive the freight, the status stops at a failed attempt until a new delivery slot is arranged with the Dachser branch.
Wrong or partial reference. Because shipmentpointer accepts several reference types, a single mistyped digit in an 18-digit NVE/SSCC will return no match. Re-check the number against the delivery note or dispatch email.
Genuinely delayed. When a shipment is overdue with no recent scan, the sender should be contacted first, since the sender holds the Dachser account and can open an enquiry. Dachser customer service can then locate the consignment using the NVE/SSCC.
Services and Delivery Times Compared
Dachser organizes its offering into three business fields: Road Logistics (European Logistics and Food Logistics) and Air & Sea Logistics. Road Logistics is the historical core, connecting the European network through daily scheduled line-hauls with pre-set transit times for planning security.
| Service | What it covers | Indicative transit time |
|---|---|---|
| European Logistics (road groupage) | Pallet and part-load freight across the European network, procurement and distribution | Fixed daily connections; typically 1-5 business days within Europe by distance |
| targospeed | Express road service for urgent European shipments | Shortest available road transit |
| targofix | Fixed-date delivery, guaranteed by a set time of day (e.g. before 10:00 or 12:00) | Delivery on the agreed date and time window |
| targoflex | Economy road service for non-urgent freight | Standard network transit, cost-optimized |
| targo on-site | B2C and home-delivery options with appointment scheduling | By arranged delivery slot |
| Air freight (Air & Sea Logistics) | Urgent intercontinental shipments via airline partners | Roughly a few days to a week, excluding customs |
| Sea freight (Air & Sea Logistics) | Large-volume, cost-driven intercontinental cargo | Around 2-6 weeks depending on route, excluding customs |
| Rail (Europe-Asia) | Multimodal alternative between the speed of air and the cost of sea | Approximately 15-20 days Europe to China |
Transit figures are estimates: road times depend on the origin-destination pair within the network, while air and sea times exclude customs clearance. Dachser's European Logistics network runs daily connections between locations across 44 countries, coordinated through three Eurohubs at Überherrn (Germany), Bratislava (Slovakia), and Clermont-Ferrand (France).
Delivery and Transit Times Across Europe
Dachser's road network delivers with pre-set, scheduled transit times rather than best-effort estimates, which is what lets business customers plan procurement and distribution around fixed arrival windows. Daily line-hauls connect the branches, so a domestic German shipment commonly moves overnight or within one to two business days, while cross-border European freight typically takes two to five business days depending on distance and the Eurohub routing.
The three Eurohubs act as consolidation points: freight from many branches is combined for efficient long-distance transport and then broken down again at the destination hub for local delivery. Northern routes reach Scandinavia through Dachser's expanded cold-chain and general-cargo presence, southern routes serve the Iberian Peninsula and Italy, and eastern routes cover Poland, the Czech Republic, Slovakia, Hungary, and the Baltic states. For freight moving to and from partners such as DB Schenker or parcel networks like GLS, Dachser hands the consignment to the receiving carrier's own tracking once it leaves the Dachser network.
Returns, Claims, and Damaged Freight
Dachser freight moves under transport conventions, so a claim for loss or damage depends on prompt, written notice. Visible damage should be noted in writing on the delivery receipt before signing, because signing clean is treated as acceptance of the goods in good condition.
Damage that is not apparent at handover must be reported to the carrier in writing within the legal deadline, generally within a few days for domestic transport and under the CMR Convention for cross-border road freight. Compensation for international road transport is set by the CMR Convention and calculated on the weight of the goods, which can be lower than their commercial value, so Dachser offers supplementary transport insurance to cover the declared value of high-value shipments. A claim is supported by the delivery note, the commercial invoice showing the value, and photographs of the damaged goods and packaging.
Which Countries Does Dachser Deliver To?
Dachser international tracking follows shipments across a network of 451 locations in 44 countries, organized into European road logistics and a worldwide Air & Sea Logistics network. In Europe the coverage is dense and integrated, with daily connections routed through the three Eurohubs; beyond Europe, the Air & Sea division links to roughly 200 air and sea freight locations plus local partners.
For domestic and near-Europe freight, tracking continues on Dachser's own scans from collection to delivery. For intercontinental shipments, tracking follows the air waybill or bill of lading through the Air & Sea network and destination partners. Representative destinations include:
- Domestic (Germany): nationwide branch coverage from the Kempten headquarters across every federal state.
- Western Europe: France, Belgium, the Netherlands, Luxembourg, Spain, Portugal, Italy, and the United Kingdom.
- Central and Eastern Europe: Poland, the Czech Republic, Slovakia, Hungary, Romania, and the Baltic states.
- Northern Europe: Sweden, Norway, Finland, and Denmark.
- Americas: United States, Canada, Mexico, Brazil, and Argentina.
- Asia Pacific: China, India, Singapore, Thailand, and Australia.
Cross-Border Customs and International Handoff
Dachser handles customs in-house and holds Authorized Economic Operator (AEO) Full status, which gives its cross-border shipments priority handling and simplified controls with customs authorities. Its Air & Sea Logistics division prepares import and export declarations, manages accompanying documents such as commercial invoices and certificates of origin, and coordinates with local customs authorities on the shipper's behalf.
Businesses trading outside the European Union need an EORI (Economic Operators Registration and Identification) number, and duties and taxes at destination are the responsibility of the importer unless otherwise agreed in the Incoterms. For destinations beyond its own branches, Dachser routes freight through partner agents who clear and deliver locally, and tracking passes to those partners' systems at the handoff point.
Marketplace and E-Commerce Collaborations
Dachser is primarily a B2B freight forwarder, so it is best known for moving pallets and stock between manufacturers, distributors, and retailers rather than delivering individual online orders. It supplies the central warehouses and stores of large retailers and, through its targo on-site B2C service, offers appointment-based home delivery for bulky goods such as furniture and appliances ordered online.
Much of the volume Dachser carries is inbound replenishment for sellers who then fulfil orders on marketplaces such as Amazon, where the final small-parcel leg is typically handled by parcel carriers like DPD or DHL Express. In practice a Dachser shipment tends to appear earlier in the supply chain, moving trade stock and heavy or palletized goods, rather than as the doorstep delivery of a marketplace order.
What Is Dachser?
Dachser is a family-owned German logistics company founded by Thomas Dachser in 1930 in Kempten, in the Allgäu region of Bavaria, where it is still headquartered. The business began during the Great Depression hauling Allgäu cheese to the Rhineland with a single truck and trailer, opened its first subsidiary in Memmingen in 1934, and grew through the post-war decades into overland, air, and sea freight.
In 1982 Dachser established the division that became Food Logistics for temperature-controlled transport, and in 1994 it adopted the SSCC barcode as its standard package identifier. The company remains 100% family owned and is organized into the DACHSER Road Logistics field (European Logistics and Food Logistics) and DACHSER Air & Sea Logistics.
By its 2024 figures, Dachser operated 451 locations in 44 countries, employed around 34,000 people, handled 78.6 million shipments totaling about 42.8 million tonnes, and generated roughly 8.1 billion euros in net revenue, making it one of the largest logistics providers in Europe. Its Food Logistics business coordinates the European Food Network of partner companies for temperature-controlled distribution across the continent, and it operates its own uniform, ISO 27001-certified IT system from Kempten to manage tracking and logistics processes.
Dachser Common Questions:
How do I track a Dachser shipment?
Enter your Dachser reference into the tracker on this page. The most reliable identifier is the 18-digit NVE/SSCC printed on the shipping label, but Dachser's shipmentpointer tool also accepts the consignment number, delivery note number, purchase order number, container number, HAWB/HB-L, or commercial invoice number. No registration is needed to see the latest status.
What does a Dachser tracking number look like?
The primary Dachser identifier is the NVE/SSCC, an 18-digit Serial Shipping Container Code that usually begins with 00, for example 003401234567890123. Other accepted references (consignment number, delivery note, purchase order, HAWB/HB-L, container number, commercial invoice) are defined by the sender or the transport mode, so their length and format vary.
Where do I find my Dachser tracking number?
Because Dachser is a B2B freight forwarder, the reference comes from the sender rather than being issued to the recipient. Look on the dispatch or shipping confirmation email, the delivery note (Lieferschein) travelling with the goods, the NVE/SSCC barcode label on each pallet, or the purchase order and commercial invoice. The sender can also find it in their Dachser eLogistics account.
What is the difference between an order number and a Dachser shipment number?
The order number is the buyer's internal purchase reference, while the NVE/SSCC identifies the physical handling unit in Dachser's network. Shipmentpointer can resolve an order or purchase order number, but the NVE/SSCC gives the most precise result for a specific pallet.
Why is my Dachser tracking not updating?
Line-haul freight is scanned at fixed handover points (collection, hub arrival, delivery-agency arrival) rather than continuously, so a shipment can sit a day or two between updates while it moves. A newly booked reference may also show no information until the goods are physically picked up, typically a 24 to 48 hour gap. Cross-border shipments can pause at customs. If a shipment is overdue with no recent scan, contact the sender first, then Dachser customer service with the NVE/SSCC.
Is Dachser tracking down or not working?
If tracking returns nothing, the most common causes are a mistyped reference (a single wrong digit in an 18-digit NVE/SSCC will not match), a shipment not yet collected and therefore not yet live, or a temporary system issue. Re-check the number against the delivery note or dispatch email and try again shortly. Persistent problems should go to the sender or Dachser customer service.
Where is my Dachser parcel?
The tracker on this page shows the last recorded scan and the shipment's stage. Dachser freight moves between branches and Eurohubs, so the location shown is the most recent handover point rather than a live GPS position. For an exact status on a stalled shipment, the sender (who holds the Dachser account) can open an enquiry.
How long does Dachser delivery take?
Dachser European road freight runs on pre-set, scheduled transit times: domestic German shipments often move overnight or within one to two business days, and cross-border European freight typically takes two to five business days depending on distance and Eurohub routing. Air freight is roughly a few days to a week, and sea freight around two to six weeks, both excluding customs.
What are Dachser's main services?
Dachser is organized into Road Logistics (European Logistics groupage and Food Logistics) and Air & Sea Logistics. Its European road products include targospeed (express), targofix (fixed-date and fixed-time delivery), targoflex (economy), and targo on-site (B2C and home delivery with appointments).
Does Dachser deliver to homes?
Dachser is mainly a business-to-business carrier, but its targo on-site service offers appointment-based home delivery for bulky goods such as furniture and appliances, with options including fixed-date, evening, and Saturday delivery arranged in advance by phone or email.
Which countries does Dachser cover?
Dachser operates 451 locations in 44 countries. Its European road network is dense across Western, Central, Eastern, and Northern Europe, coordinated through three Eurohubs at Überherrn, Bratislava, and Clermont-Ferrand. Its Air & Sea Logistics network extends to the Americas and Asia Pacific through around 200 locations and local partners.
How does Dachser handle customs on international shipments?
Dachser handles customs in-house and holds Authorized Economic Operator (AEO) Full status, which brings priority handling and simplified controls. Its teams prepare import and export declarations, manage documents such as commercial invoices and certificates of origin, and coordinate with local customs. Businesses trading outside the EU need an EORI number, and destination duties and taxes are the importer's responsibility unless the Incoterms say otherwise.
What should I do if my Dachser freight is lost or damaged?
Note any visible damage in writing on the delivery receipt before signing, since a clean signature is treated as acceptance of the goods. Report hidden damage to the carrier in writing within the legal deadline (a few days for domestic transport, and under the CMR Convention for cross-border road freight). Support the claim with the delivery note, the commercial invoice showing value, and photos of the damage.
How is Dachser compensation for loss or damage calculated?
For international road transport, compensation is set by the CMR Convention and calculated on the weight of the goods, which can be less than their commercial value. Dachser offers supplementary transport insurance to cover the declared value, which is recommended for high-value shipments.
Can I track a Dachser air or sea freight shipment?
Yes. Air & Sea Logistics shipments are tracked by the house air waybill (HAWB) or house bill of lading (HB/L), and full-container sea shipments by the container number. Enter the relevant reference into shipmentpointer; once the shipment leaves Dachser's own network, tracking continues through destination partners.
How do I contact Dachser about a shipment?
Dachser's headquarters are in Kempten, Germany, reachable on +49 831 5916 0. For a specific shipment, contact the sender first, because they hold the Dachser account and can open an enquiry or claim, then the relevant Dachser branch or customer service using the NVE/SSCC as reference.
Does Dachser deliver marketplace orders like Amazon?
Dachser mainly moves trade stock and palletized goods earlier in the supply chain rather than delivering individual marketplace parcels. It often carries inbound replenishment for sellers who then fulfil orders on marketplaces, where the final small-parcel leg is usually handled by parcel carriers such as DPD or DHL. Dachser's own B2C role is limited to bulky-goods home delivery via targo on-site.

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