Updated on July 5, 2026

Romania Post Tracking

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Romania Post tracking lets you follow a Poșta Română parcel from the moment it is accepted at a post office to the moment it reaches your door. Poșta Română, officially Compania Națională Poșta Română S.A. (CNPR), is the state-owned universal postal operator of Romania, founded in 1862 and headquartered in Bucharest. To track a shipment, paste your tracking number into the tracker at the top of this page and you will see every recorded scan in one place, whether the item moves by road, rail, or air.

Romania Post Tracking Number Format

A Poșta Română tracking number for registered and international mail follows the Universal Postal Union (UPU) S10 standard: two letters, nine digits, and two final letters, for a total of 13 characters (for example, RA123456789RO). The last two letters are the ISO country code "RO", which identifies Romania as the country of origin or the network handling the item.

The two opening letters indicate the service class. A leading "R" marks registered mail, "E" marks EMS or express items, "C" marks postal parcels, and "V" marks insured or valuables shipments. The nine digits in the middle are the unique serial number, and the standard includes a built-in check digit (the eighth digit) so the number can be validated automatically.

The seller's order ID is not the same as the postal tracking number. The order ID identifies your purchase in the store's system, while the S10 number is what Poșta Română and partner carriers scan along the route. Always track with the S10 number once the item enters the postal network.

Domestic e-commerce parcels handled through Poșta Română's courier arm can also carry a numeric or alphanumeric reference that does not follow the S10 pattern. When in doubt, the 13-character "two letters, nine digits, RO" shape is the one that resolves on Track & Trace and on this page.

Where to Find Romania Post Tracking Number

The Poșta Română tracking number is printed at the point the item is accepted and copied into every downstream system, so it appears in several predictable places depending on whether you sent the parcel or are waiting to receive one.

  • Acceptance receipt: when a sender hands an item over a post office counter, the 13-character S10 number is printed on the acceptance receipt (recipisa) alongside the date and office.
  • Shipping confirmation email: for an online order, the store emails the number once the parcel is dispatched, usually labelled "tracking number", "AWB", or "cod expeditie".
  • Order or account page: the same number is shown in the order details in the retailer's app or website once the item ships.
  • Parcel label: the S10 number is printed on the address label of the parcel itself, next to the barcode.
  • Avizo (delivery notice) slip: if a delivery is attempted and missed, the notice left at your address carries the number so you can collect the item.

Keep the order ID and the S10 tracking number separate: the order ID will not resolve on Poșta Română Track & Trace or on this page, only the S10 number does once the item enters the postal network.

Romania Post Tracking Number Example

The table below shows the Poșta Română number formats you are most likely to encounter and what each prefix commonly indicates. Prefix meanings follow UPU S10 conventions; a prefix points to a service class but does not on its own guarantee a specific product, so always confirm the service against your receipt.

Format / PatternTypical LengthWhat It Indicates / Where You See It
RA123456789RO13 charactersRegistered mail ("R" prefix). Tracked end to end, signature on delivery.
EE123456789RO13 charactersEMS / Express Mail Service ("E" prefix). Priority international express, fastest air routes.
CP123456789RO13 charactersPostal parcel ("C" prefix). Standard domestic or international parcel.
VV123456789RO13 charactersInsured / valuables item ("V" prefix), where the contents are declared and insured.
LA123456789RO / LZ123456789RO13 charactersTracked letter-post or small packet ("L" prefix), commonly seen on light international items.
Internal courier referenceVariesDomestic Prioripost / e-commerce reference assigned by Poșta Română's courier system; does not follow S10.

If your number ends in a different two-letter country code, such as CN for China or DE for Germany, the item is still travelling on the origin network and has not yet been handed to Poșta Română. It will usually keep the same number after the handoff, because the S10 standard is shared across UPU members.

Romania Post Tracking Status Guide

Poșta Română records a scan at each major handling point, and the status text often appears in Romanian on the official portal. The table below pairs the common statuses with what they mean so you know whether action is needed.

StatusDescription
Acceptance / Picked Up (Acceptat)Poșta Română has collected the item and registered it in the network. The clock starts here.
In Transit (În tranzit)The parcel is moving between sorting centers or countries. No action needed; wait for the next scan.
Arrived at sorting centerThe item reached a regional processing hub and is waiting to be dispatched onward.
Dispatched from exchange officeFor outbound international mail, the item left the Bucharest International Exchange Office (BSI București) toward the destination country.
Arrived at exchange office (Sosit în BSI)For inbound international mail, the item reached the Bucharest exchange office and is queued for customs.
Customs clearance (Vămuire)The item is being inspected and assessed for duty and VAT. Non-EU parcels can sit here for a few days.
Customs clearedDuty and VAT, if any, are settled and the parcel is released for domestic delivery.
Out for Delivery (În livrare)The parcel is with the local carrier for delivery to your address today. Be ready to receive it.
Delivery attempted (Avizat)The postman tried to deliver but no one was available. Collect the item from your designated post office with your ID.
Available for pickupThe item is held at a post office or access point and is waiting for you to collect it.
Delivered (Livrat)The parcel reached you or someone at your address. The journey is complete.
PendingThe item is waiting at a facility or needs more information before moving on. Keep an eye on updates.

Why Romania Post Tracking Is Not Updating or Not Working

A Poșta Română tracking number that has not moved for several days is usually sitting in a normal queue rather than lost. The reasons below cover the common stalls and what each one means.

Awaiting the first scan. A number generated by a shop before the parcel is physically lodged shows no information until Poșta Română accepts and scans it. Allow a day or two after the dispatch email before expecting movement.

In transit between hubs. Between the acceptance scan and the destination sorting center there can be long gaps with no event, because Poșta Română scans at handling points rather than continuously. A quiet "in transit" status is normal for several days.

Customs clearance. The single most common cause of a long gap is customs: inbound non-EU parcels can rest at the Bucharest exchange office (BSI București) for several days while import procedures and VAT assessment are completed, and tracking often pauses at "Vămuire".

Cross-border handoff. Cross-border parcels go quiet during the handoff between the origin postal operator and Poșta Română, because the sending network may stop scanning before the Romanian network starts. The same S10 number usually resumes updating once the item is in Romania.

Failed delivery attempt. After a missed delivery the status changes to "Avizat" and the parcel waits at the local post office for collection with ID, so a stalled status can simply mean the item is being held for you.

Wrong number or missing detail. A mistyped digit, or using the store's order ID instead of the S10 number, returns no result. Recheck the 13-character code before assuming the parcel is lost.

If the number still shows no movement after roughly 5 working days domestically or 2-3 weeks internationally, contact Poșta Română customer support with the tracking number, or ask the sender to open an inquiry from the origin side, since the sender is the contract holder for the shipment.

Services and Delivery Times Compared

Poșta Română runs a tiered set of services, from priority domestic express to standard international parcels, and each tier has a different speed and tracking depth. The table summarizes the main options and their realistic delivery estimates.

ServiceScopeEstimated Delivery TimeTracking
PrioripostDomestic express12 hours same locality; 24 hours within a county or between county seats; 36 hours between any other two localitiesFull Track & Trace
Standard domestic mail and parcelsWithin Romania2-5 working days (D+2 to D+5)Tracked for registered items and parcels
EMS (Express Mail Service)International expressRoughly 3-5 days to many destinationsFull end-to-end Track & Trace
International postal parcels (standard)WorldwideAbout 5-7 working days to Europe; 10-20 working days to the USA, China, or Australia, subject to customsTracked on most lanes
Registered mailDomestic and internationalVaries by destination; signature on deliveryTracked end to end

Poșta Română describes its premium domestic tier clearly:

"Prioripost items arrive at destination within 12 hours if you send them in the same locality, 24 hours if you send them in a locality from the same county or between county seats, and in 36 hours between any other 2 localities in the country." (Poșta Română, Prioripost service, 2024.)

Beyond mail and parcels, the operator runs a broad financial and utility arm: money transfers, bill payment, pension distribution, and philately. In many small towns the post office is the only national institution with a local branch, which is why these counter services matter alongside tracked delivery.

Delivery and Transit Times Across the Country and Abroad

Inside Romania, Poșta Română reaches every locality through the largest physical network in the country, with over 5,500 territorial units and more than 5,000 post offices. Major hubs in Bucharest, Cluj-Napoca, Timișoara, Iași, Constanța, and Brașov feed regional sorting centers that move mail to the smallest rural communes, which is why Poșta Română remains the only operator guaranteeing universal access nationwide. The company employs more than 22,000 people and runs a fleet of over 1,200 vehicles to move mail across that network.

For international express, the cutoff matters. Poșta Română states that EMS items posted in Bucharest until 4:15 PM on weekdays (2:15 PM on Saturdays) are introduced into the international circuit the next morning, with final delivery then following the destination partner's rules. Standard international parcels move on slower surface and air-bridge lanes, so a parcel to Western Europe typically lands in about 5-7 working days, while shipments to North America, China, or Australia commonly take 10-20 working days once customs is included.

Returns, Undelivered Items, and Claims

When a Poșta Română delivery fails, the item is not sent back immediately. After an unsuccessful attempt the parcel is marked "Avizat" and held at your local post office, where you can collect it with a valid ID during the retention period; only after that window expires is the item returned to the sender. Keep the avizo (delivery notice) slip, since it tells you which office is holding the parcel.

For a lost, damaged, or significantly delayed item, the sender files the claim, because the sender holds the postal contract. Keep the acceptance receipt with the S10 number and any photos of damage, then submit the complaint through Poșta Română's customer support channels. International claims may be routed through the origin operator under UPU rules, so a buyer abroad often needs to ask the seller to start the inquiry.

Which Countries Does Romania Post Deliver To?

Romania Post international tracking covers most of the world, because Poșta Română combines its own domestic network with the Universal Postal Union framework and the EMS Cooperative. Romania has been a UPU member since the organization's founding in 1874, and the country held the presidency of the UPU Council of Administration during 2004 and 2008, which underlines how embedded Poșta Română is in the global postal system.

Domestically, the operator covers all 41 counties plus Bucharest, from large cities to remote villages, through its 5,000-plus post offices. Internationally, Poșta Română arranges express transport and delivery to 105 countries through EMS, and standard postal parcels reach far more destinations via partner postal operators. For inbound e-commerce, parcels handed over by foreign posts such as China Post and Deutsche Post are cleared at the Bucharest exchange office and then delivered by Poșta Română.

Typical destinations and handoffs by region include:

  • Domestic: Bucharest, Cluj-Napoca, Timișoara, Iași, Constanța, Brașov, and every county across Romania.
  • Europe: neighboring and nearby markets such as Moldova, Hungary, Bulgaria, Germany, Italy, France, and Spain. Cross-border mail often connects through operators like Moldova Post, Magyar Posta, and Bulgaria Post.
  • North America: the United States and Canada, generally 10-20 working days for standard parcels and faster via EMS.
  • Asia Pacific: China, Japan, South Korea, and Australia, with China being a major origin for inbound e-commerce parcels.
  • MENA: Turkey, the Gulf states, and North Africa through EMS and partner posts.

Cross-Border Customs and International Handoff

Every parcel entering Romania from outside the European Union passes customs at the Bucharest International Exchange Office before Poșta Română delivers it. Since the EU's 2021 VAT reform, the paper CN22 and CN23 forms can no longer serve as the customs declaration on their own: small-value items now require a low-data electronic declaration carried in the ITMATT electronic message.

Poșta Română is explicit about the consequence of missing data:

"Postal items that are not accompanied by electronic customs documentation (ITMATT) or by postal forms in physical format CN22 / CN23, attached to the item and completed correctly and completely, will be returned to the sender." (Poșta Română, customs information, 2024.)

In practice, most small-value commercial parcels are treated as e-commerce items and carry VAT, except for genuine gifts marked as such in the electronic message. Romania now also collects taxes on low-value imports at the point of entry, and Poșta Română is one of the operators required to apply these charges, so tracking may pause at "Vămuire" (customs) until any duty or VAT is settled. Because the same S10 number is scanned on both sides of the border, the customs events appear on the same tracking timeline as the domestic delivery scans.

Marketplace Collaborations

Poșta Română is a core last-mile and customs-clearance partner for the online stores Romanians buy from most. eMAG, the largest Romanian marketplace, offers delivery of eligible orders to Poșta Română post offices, which lets shoppers in smaller towns collect parcels at their local branch instead of waiting at home. Note that eMAG Marketplace third-party items are usually sent by courier or to easybox lockers rather than to post offices, so the delivery method depends on who sells the item.

For cross-border shopping, Poșta Română handles a large share of the inbound flow from Chinese and global platforms. Parcels from AliExpress, Temu, and Shein arrive through the international postal network, clear customs at the Bucharest exchange office, and are then delivered by Poșta Română, with the same S10 number tracked from origin to your door. Romania receives an enormous volume of these low-value parcels, on the order of 200,000 such items entering the country per day according to Romanian press reporting.

Orders from Amazon, especially Amazon.de and other EU Amazon stores, also reach Romanian buyers through postal and courier handoffs, with Poșta Română completing delivery on some lanes. Whichever marketplace you ordered from, once the parcel enters the Romanian postal network you can follow it here by pasting the tracking number into the tracker at the top of this page.

What Is Romania Post (Poșta Română)?

Poșta Română is Romania's national postal operator, established in 1862 and run today as Compania Națională Poșta Română S.A., a state-owned joint-stock company headquartered in Bucharest. It is the designated provider of the universal postal service, meaning it is legally required to guarantee access to basic postal services for every citizen, regardless of how remote their location is.

With more than 5,500 territorial units and over 22,000 employees, Poșta Română operates the company with the largest national reach in Romania, serving mail, parcels, express, and financial services. Beyond letters and parcels, the operator offers money transfers, bill payment, pension distribution, and philately, functioning as an everyday-services hub in towns where it is often the only national institution with a local branch. That universal footprint, combined with UPU and EMS membership, is what lets a single S10 tracking number follow a parcel from a foreign seller all the way to a rural Romanian commune.

Romania Post Common Questions:

How do I track a Romania Post (Poșta Română) parcel?

Enter your tracking number into the tracker at the top of this page to see every recorded scan for your Poșta Română parcel. You can use the 13-character S10 number (for example RA123456789RO) for registered, EMS, and international items. Tracking works the same whether the parcel is domestic or arriving from abroad.

What does a Romania Post tracking number look like?

Most Poșta Română tracking numbers follow the UPU S10 format: two letters, nine digits, and two letters, ending in the country code RO (for example EE123456789RO). The opening letters show the service: R for registered mail, E for EMS or express, C for parcels, and V for insured items. Domestic courier shipments may use a different internal reference that does not follow this pattern.

Where do I find my Poșta Română tracking number?

If you are the sender, the number is printed on the acceptance receipt from the post office. If you are the recipient of an online order, it appears in the shipping confirmation email from the store and on the parcel label. The seller's order ID is not the same as the postal tracking number, so use the S10 number once the item enters the postal network.

Why is my Romania Post tracking not updating?

The most common reason is customs: inbound non-EU parcels can sit at the Bucharest International Exchange Office (BSI București) for several days while import procedures and VAT are processed. Tracking also goes quiet during the handoff between the origin post and Poșta Română. Allow at least 5 working days for domestic items and 2-3 weeks for international ones before treating a stalled status as a problem.

How long does Romania Post delivery take within Romania?

Standard domestic mail and parcels usually arrive in 2 to 5 working days (D+2 to D+5). The Prioripost express service is faster: 12 hours within the same locality, 24 hours within a county or between county seats, and 36 hours between any other two localities in the country.

How long does Romania Post take for international shipments?

EMS express items reach many destinations in roughly 3 to 5 days. Standard international parcels take about 5 to 7 working days to Europe and 10 to 20 working days to the United States, China, or Australia, depending on customs. These are estimates, not guarantees, and customs delays can extend them.

What is Poșta Română EMS?

EMS (Express Mail Service) is Poșta Română's priority international express product. According to Poșta Română, it arranges express transport and delivery to 105 countries through the global EMS network, using the fastest available air routes with full end-to-end Track & Trace. EMS numbers begin with the letter E and end in RO.

What does the status Avizat mean?

Avizat means a delivery was attempted but no one was available to receive the parcel. The item is held at your designated local post office, where you can collect it with a valid ID during the retention period. Keep the avizo (delivery notice) slip, since it tells you which office is holding the parcel.

What does Sosit în BSI mean on Romania Post tracking?

Sosit în BSI means your item has arrived at the Bucharest International Exchange Office, the hub where inbound international mail is processed and cleared by customs. Parcels from non-EU countries often stay here for a few days while duty and VAT are assessed before they are released for domestic delivery.

Will I have to pay customs or VAT on a parcel?

Since the EU's 2021 VAT reform, most small-value commercial parcels entering Romania are treated as e-commerce items and carry VAT, except for genuine gifts marked as such in the electronic customs message. Romania also collects taxes on low-value imports at entry, and Poșta Română is one of the operators required to apply these charges, so tracking may pause at Vămuire (customs) until the amount is settled.

Can I track an AliExpress, Temu, or Shein order with Romania Post?

Yes. Parcels from AliExpress, Temu, and Shein arrive through the international postal network, clear customs at the Bucharest exchange office, and are delivered by Poșta Română. The same S10 tracking number usually works from origin to your door, so you can paste it into the tracker on this page.

Does Romania Post deliver eMAG orders?

eMAG, Romania's largest marketplace, offers delivery of eligible orders to Poșta Română post offices so you can collect at a local branch. However, eMAG Marketplace items sold by third-party sellers are usually delivered by courier or to easybox lockers rather than to post offices, so the method depends on who sells the item.

What should I do if my Romania Post parcel is lost or damaged?

The sender files the claim because the sender holds the postal contract. Keep the acceptance receipt with the S10 number and any photos of damage, then submit a complaint through Poșta Română customer support. For international parcels, the inquiry may be routed through the origin post under UPU rules, so a buyer abroad should ask the seller to start the claim.

How do I contact Poșta Română customer support?

Poșta Română can be reached by phone at 021 9393 and by email at suportclienti@posta-romana.ro, and through the contact options on the official website at posta-romana.ro. Have your tracking number ready so the agent can locate your shipment quickly.

Is the seller's order ID the same as the Romania Post tracking number?

No. The order ID identifies your purchase in a store's system and will not work on Poșta Română Track & Trace. The postal tracking number is the 13-character S10 code (two letters, nine digits, RO) that the postal network actually scans. Always track with the S10 number once the item is in the postal system.

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