My Tanzania Post tracking is not updating or seems stuck. What should I do?

Scans are recorded at handover points, not continuously, so a number can pause for several days and still be moving. International items often sit on "dispatched from outward office of exchange" or "held at customs" while in transit or awaiting clearance. First, confirm you entered the full S10 code with no spaces. If a domestic item has not moved for over a week, or an international item for two to three weeks, contact the originating post office or check whether it is held for customs duty.