Why is my Kenya Post tracking not updating or stuck?

Tracking can appear stuck for several reasons: the item may be in transit between countries where it is not scanned, it may be held at customs awaiting clearance, or there may be a delay between sorting scans. For international mail, updates often pause after the item leaves Kenya and resume once the destination operator receives it. If there is no movement for an unusually long time, contact Posta Kenya with your tracking number and posting receipt.