David Wang
-Updated on June 24, 2026
Why is my PostNord tracking not updating or stuck?
Tracking can appear stuck for several normal reasons. The parcel may be moving between sorting terminals without a new scan, sitting in customs on an international route, or waiting at a service point for collection. International parcels often go quiet while responsibility passes between PostNord and a partner carrier. Updates usually resume once the next scan happens. If there is no movement for more than a week (or longer for international shipments), check for a customs notification and then contact PostNord or ask the sender to open an inquiry.