Updated on July 12, 2026

DSV Tracking

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DSV is a Danish multimodal freight forwarder that moves goods by air, sea, and road, backed by the DSV XPress courier network for time-critical parcels. DSV tracking spans an unusually broad footprint, with the company's own offices in more than 90 countries and express reach into over 220 countries and territories. DSV runs an asset-light model, owning relatively few aircraft or vessels and buying capacity from carriers instead, which is why a single consignment can change mode, and sometimes carrier, several times between origin and destination. Its Air and Sea division moves millions of TEU of ocean freight and hundreds of thousands of tonnes of air freight a year, while more than 50,000 trucks carry road freight across Europe every day. Enter a DSV booking or shipment reference on the tracker on this page to follow it end to end.

DSV Tracking Number Format

A DSV reference is the number printed under the barcode on the shipping label, receipt or booking confirmation. Because DSV is a multimodal freight forwarder rather than a single parcel carrier, it issues several reference types rather than one fixed format. The two used most often are the booking ID, assigned the moment a shipment is booked, and the shipment ID, assigned when the consignment itself is created; either resolves to the same consignment in myDSV Track and Trace (myDSV, Track Shipment).

Booking and shipment IDs are normally numeric strings of roughly 10 to 16 digits. Some labels carry a shorter reference beginning with a letter prefix such as D or S followed by digits, but the prefix alone does not reliably indicate the service or the mode, so it is best read as a commonly seen pattern rather than a service code. Air and ocean moves are more often identified by their industry document numbers: the air waybill (AWB) for air freight, the bill of lading (B/L) for sea freight, and the container number for full-container ocean shipments.

DSV also accepts a customer's own reference, such as a purchase-order or webshop order number, so the internal ID is not always required. A merchant's order ID and a DSV reference are not the same thing: the order ID identifies the purchase, while the DSV reference identifies the freight consignment and is the one that resolves directly to the shipment's movements.

Where to Find DSV Tracking Number

A DSV reference appears on whichever shipping document accompanies the consignment, and its exact location depends on the transport mode. The most common places are:

  • The booking confirmation, where the booking ID is issued the moment the shipment is booked.
  • The parcel or pallet label, where the shipment ID is printed under the barcode, and the matching receipt.
  • The air waybill document, which carries the 11-digit AWB number for air freight.
  • The bill of lading, which carries the B/L number and, for full-container loads, the container number.
  • The merchant's order confirmation email, which on a webshop purchase usually carries the reference DSV recognises.

Where a document shows more than one number, the merchant's order ID identifies the purchase and the DSV booking or shipment reference identifies the freight. The DSV reference is the one to enter first, because it resolves directly to the consignment in Track and Trace.

DSV Tracking Number Example

Every DSV reference falls into one of six documented types, each with its own pattern and source document. DSV publishes no prefix-to-service key, so a leading letter should not be read as an indicator of mode or service.

Reference typeTypical format and lengthWhere it appears / what it indicates
DSV booking IDNumeric, roughly 10-16 digits (e.g. 103450123456789)Assigned when the shipment is booked; printed on the booking confirmation. Trackable from the moment of booking.
DSV shipment IDNumeric, roughly 10-12 digits; sometimes a letter prefix such as D or S plus digitsAssigned when the consignment is created; printed under the barcode on the label and receipt. The prefix alone does not reliably indicate the service.
Air waybill (AWB)11 digits: a 3-digit airline prefix followed by an 8-digit serial (IATA standard)Air freight shipments. Carried on the air waybill document; identifies the flight booking.
Bill of lading (B/L)Alphanumeric, length varies by ocean carrierSea freight, both less-than-container and full-container loads. The contract of carriage for ocean cargo.
Container number4 letters plus 7 digits (ISO 6346, e.g. MSKU1234567)Full-container (FCL) ocean shipments. Stencilled on the container and shown on the B/L.
Customer referenceThe shipper's own order or PO number; format variesAccepted in Track and Trace so a shipment can be found without the internal DSV ID.

Only the formats above are documented. A label showing a reference that matches none of these patterns should be searched as a customer reference rather than treated as evidence of a particular transport mode.

DSV Tracking Status Guide

DSV records a milestone at every handover a consignment passes, from booking confirmation to proof of delivery, and reports planned as well as actual events, so an estimated arrival is often visible before the goods physically move. The 12 statuses below cover the full lifecycle across air, sea and road.

Tracking statusWhat it means
Booking confirmedDSV has received and registered the booking. A booking ID is issued, but the goods have not yet been collected.
Picked up / collectedThe shipment has been collected from the origin address and is now in DSV's care.
At origin terminal / warehouseThe goods have arrived at a DSV terminal, hub or warehouse and are being prepared, consolidated or loaded.
Departed originThe shipment has left the origin country: loaded on a flight, sailed from the load port, or dispatched by truck.
In transitThe shipment is moving between origin and destination. On ocean freight this status can persist for weeks while the vessel is at sea.
Arrived at destination terminal / portThe goods have reached the destination airport, seaport or terminal and await import handling.
Customs clearance in progressThe shipment is undergoing import customs processing. Duties, taxes or documentation may be required before release.
Customs clearedImport formalities are complete and the goods are released for onward delivery.
Out for deliveryThe shipment is loaded on a delivery vehicle and on its way to the final address.
Delivery attempted / failedDelivery was tried but could not be completed. A redelivery or collection is usually arranged.
Available for collectionThe shipment is held at a terminal or depot awaiting collection.
DeliveredThe shipment reached its final destination. Proof of delivery, often a signature, is recorded.

The status that matters most on ocean freight is "in transit", which on a long lane can persist for weeks between port scans. On air and road moves the same status normally refreshes within a day or two.

Why DSV Tracking Is Not Updating or Not Working

A DSV shipment that stops updating has usually paused for one of five routine reasons rather than gone missing.

Awaiting the first scan. A newly booked shipment can show only "booking confirmed" until the goods are physically collected. Until pickup happens there is nothing to scan, so a gap immediately after booking is normal rather than a fault.

In transit between scans. Ocean freight in particular can sit at "in transit" for two to four weeks while a vessel crosses an ocean, because no scan is recorded until the ship reaches the next port. Air and road shipments update far more often, so a long silence is expected mainly on sea freight.

Customs clearance. A stall at "customs clearance in progress" normally means paperwork, duties or an inspection is holding the goods, not that they are missing. The status clears once import formalities are complete.

Wrong or mismatched reference. A booking ID of 10 to 16 digits, a shipment ID, an 11-digit AWB, a B/L and a container number can all relate to the same consignment, and entering the wrong one returns no result. The reference should be confirmed against the shipping document before a shipment is assumed lost.

Genuinely delayed. Where a status is truly stuck, the fastest route is to quote the reference to the DSV office that booked the shipment, since freight forwarding is handled by local DSV branches rather than one central call centre. On an e-commerce order the merchant is the first point of contact, because the merchant holds the contract with DSV.

Services and Delivery Times Compared

DSV operates three divisions, Air and Sea, Road, and Contract Logistics, alongside the DSV XPress courier network. Each suits a different balance of speed, cost and cargo size, and the transit ranges below are estimates that vary by lane, customs and capacity.

ServiceBest forTypical transit time (estimate)
DSV XPressTime-critical documents and parcels, with delivery before 09:00, 10:30 or 12:00 in major European and North American centresNext business day to major hubs
XPress EconomyBudget courier shipments with flexible timing1-4 business days
XPress Special ServiceTailored door-to-door movements, critical or hazardous goodsSame day to a few days, on request
Air freightHigh-value or urgent cargo over long distances1-5 business days intercontinental, plus handling
Sea freight (LCL/FCL)Large or heavy cargo where cost matters more than speedAbout 20-45 days port to port on long lanes
Road freight (groupage/FTL/LTL)Regional and cross-border land transport, especially within Europe1-7 business days within Europe
Contract logistics / fulfilmentWarehousing, pick and pack, e-commerce order fulfilment and returnsDepends on the client programme and the final-mile carrier

"We offer express services in over 220 countries and territories." (DSV, DSV XPress, accessed 2026.)

On DSV's own figures the Air and Sea division moves more than 4,500,000 TEU of sea freight and 2,400,000 tonnes of air freight a year, while the Road division states that more than 50,000 trucks are ready to carry goods every day (DSV, Company Structure). Independent volume rankings place DSV second to Kuehne+Nagel on air tonnage (Air Cargo News, July 2026).

Air, Sea and Road Transit Times by Region

Transit time on a DSV shipment is set by the mode and the trade lane, so the same destination can take a day by air or a month by sea. Air freight between Asia and Europe or North America commonly clears in 1-5 business days of flying time, while full-container ocean freight on the Asia to Europe lane typically runs about 30-40 days port to port before import handling. These are planning estimates rather than guarantees, and myDSV shows the actual estimated arrival once a shipment is booked.

Within Europe, DSV Road is one of the continent's largest land-freight operators, moving groupage and full loads between neighbouring countries in 1-3 business days and across the continent in up to about a week. DSV's primary European fulfilment hub sits in the Netherlands near the Port of Rotterdam, which shortens lead times to and from northern Europe. For the European parcel last mile DSV frequently hands the final leg to a domestic partner, so a separate DPD number can appear once a parcel enters local delivery, and in Germany a postal handoff may route through Deutsche Post.

Returns and Claims for Lost or Damaged Freight

Returns run through DSV's contract-logistics and e-commerce fulfilment operation rather than through any consumer returns portal of its own. A return from a webshop fulfilled by DSV is therefore arranged with the merchant, and the goods flow back into the DSV warehouse that shipped them. The Contract Logistics division operates hundreds of facilities totalling some 17,000,000 square metres, and returns handling, inventory management and customer service all sit inside those sites.

Claims for lost or damaged freight are filed with the DSV branch that handled the shipment, supported by the booking or shipment reference, the commercial invoice and evidence of the loss. Liability is capped by international convention rather than set by DSV: the Montreal Convention governs air carriage and the CMR convention governs European road haulage. Both require visible damage to be noted on the delivery receipt before it is signed, and quoting the DSV reference speeds up tracing and any subsequent claim.

Which Countries Does DSV Deliver To?

DSV international tracking reaches more than 90 countries through DSV's own offices and over 220 countries and territories through the DSV XPress network. DSV's own workforce stands close to 150,000, and coverage is densest across Europe, the Americas, Asia-Pacific and the Middle East.

That reach was assembled through a sequence of acquisitions: UTi Worldwide in 2016, Panalpina in 2019, Agility's Global Integrated Logistics business in 2021, and Schenker in 2025. The former Schenker network, still tracked in many systems as DB Schenker, now sits inside DSV. Representative destinations by region are:

  • Europe: Denmark, Germany, the Netherlands, the United Kingdom, France, Italy, Spain, Poland, Sweden and the Baltic states.
  • North America: the United States, Canada and Mexico.
  • Asia-Pacific: China, Japan, Australia, Malaysia, Singapore and India.
  • Middle East and Africa: the United Arab Emirates, Saudi Arabia and South Africa, where DSV runs substantial road and contract-logistics operations.
  • Latin America: Brazil and Chile, served through the air and sea network.

Cross-Border Customs and International Handoff

DSV clears customs in house on its express and freight services, which is why "customs clearance in progress" is a normal milestone rather than a fault on an international shipment. As a licensed forwarder DSV prepares import and export declarations, calculates duties and taxes, and presents documentation to the relevant authority, for example U.S. Customs and Border Protection on inbound United States cargo. On DSV XPress and Smart XPress lanes, clearance and status updates are built into the service, so a cross-border e-commerce parcel moves without the recipient arranging clearance separately.

On door-to-door international freight DSV controls the line haul, the air, sea or road leg, and then either delivers with its own road fleet or hands the final mile to a local carrier. At that point the DSV status records the handoff and tracking may continue under the partner's own number, so both references stay useful: the DSV record confirms the international leg, the partner record confirms local delivery. The 11-digit AWB remains the constant reference on an air move even when the final-mile carrier changes.

Marketplace Collaborations

DSV runs e-commerce and marketplace fulfilment for retail brands out of more than 25 e-commerce fulfilment centres worldwide, offering pick and pack, e-fulfilment, inventory management, returns and customer service (DSV, E-commerce Solutions). Brands named publicly on DSV's own e-commerce pages include Deckers, Allbirds, Izipizi and Non-stop Dogwear, spanning footwear, fashion and outdoor categories.

For cross-border consumer parcels, DSV Smart XPress consolidates orders, clears customs and delivers to the end recipient, which is how a marketplace order shipped through DSV reaches a doorstep. Large marketplaces such as Amazon depend on freight and fulfilment layers like DSV for the upstream legs, and where final delivery is subcontracted the parcel can complete its journey under a last-mile carrier such as Amazon Logistics in markets where Amazon runs its own fleet.

Because DSV sits upstream as the freight and fulfilment layer rather than as a consumer-facing marketplace, the retailer's order confirmation is usually the fastest place to find the DSV reference, and the customer reference printed on it can often be searched directly in Track and Trace.

About DSV

DSV was founded in 1976 by nine independent Danish hauliers together with business developer Leif Tullberg, and the name is an initialism of "De Sammensluttede Vognmænd af 13-7 1976 A/S", the Consolidated Hauliers of 13 July 1976. From a road-haulage cooperative it grew by acquisition into one of the world's largest freight forwarders, headquartered at Hedehusene near Copenhagen.

That scale rests on a sequence of landmark deals. DFDS Dan Transport Group in 2000 and Frans Maas in 2006 made DSV a pan-European road leader; UTi Worldwide in 2016 and Panalpina in 2019 added global air and sea density; Agility's Global Integrated Logistics arm followed in 2021; and the purchase of Schenker from Deutsche Bahn closed in 2025.

The company operates an asset-light model, owning relatively few aircraft or vessels and buying capacity from carriers instead. That is what lets it scale across modes quickly, and it is also why a single consignment can pass through several partners' systems before it arrives.

DSV Common Questions:

How do I track a DSV shipment?

Enter your DSV reference number into the tracker at the top of this page, or use myDSV Track and Trace on dsv.com or the DSV mobile app. DSV documents searching by booking ID, shipment ID, container number, or your own customer reference. On air and ocean moves, the air waybill (AWB) and bill of lading (B/L) are the reference documents to quote to DSV. The tool shows planned and actual events, current location, and estimated arrival.

Where do I find my DSV tracking number?

The number is printed under the barcode on your DSV shipping label and receipt. On air shipments it is the AWB on the air waybill; on ocean shipments it is the B/L or container number on the bill of lading. If you ordered from a webshop, the merchant's confirmation email usually contains the reference DSV recognizes.

What does a DSV tracking number look like?

DSV booking and shipment IDs are usually numeric strings of about 10 to 16 digits, for example 103450123456789. Some labels show a shorter reference starting with a letter such as "D" or "S" followed by digits. Air shipments use an 11-digit IATA AWB and full-container ocean shipments use a container number of 4 letters plus 7 digits (e.g. MSKU1234567).

What is the difference between a DSV booking ID and shipment ID?

The booking ID is assigned when the shipment is booked and lets you track from that moment. The shipment ID is assigned when the consignment is created and printed on the label. Both relate to the same consignment, and myDSV Track and Trace accepts either one.

Why is my DSV tracking not updating?

A lack of updates is most often a normal gap between scans rather than a lost shipment. Ocean freight can stay at "in transit" for two to four weeks while a vessel is at sea, and a pause at "customs clearance in progress" usually means duties or documents are being processed. First confirm you entered the correct reference, then contact the DSV office that booked the shipment, or the merchant if it was an online order.

Can I track a DSV shipment with my order number?

Often yes. DSV systems frequently accept your customer reference (such as a webshop order number or PO number) and resolve it to the underlying shipment. If your order number returns no result, ask the retailer for the DSV booking or shipment ID.

How long does DSV take to deliver?

Transit time depends on the mode. DSV XPress reaches major European and North American centers next business day, XPress Economy takes 1-4 business days, air freight typically takes 1-5 business days of flying time intercontinental, road freight within Europe takes 1-7 business days, and full-container sea freight on long lanes runs about 20-45 days port to port. These are estimates and vary by lane and customs.

How do I track DSV air freight?

Air freight is identified by the air waybill (AWB) number, an 11-digit IATA reference made of a 3-digit airline prefix and an 8-digit serial, printed on the air waybill document. Enter your DSV booking or shipment reference in the tracker above to follow departure, in-transit, arrival, and customs milestones, and quote the AWB to the DSV branch that booked the shipment if you need the flight-level detail.

How do I track DSV sea freight or a container?

Use the container number for full-container ocean shipments; it follows ISO 6346 (4 letters plus 7 digits) and is accepted directly in DSV Track and Trace. The bill of lading (B/L) number is the contract of carriage and is the reference to quote to the DSV branch. Sea freight updates less often than air or road because scans occur mainly at ports, so long gaps at "in transit" are normal.

What is myDSV?

myDSV is DSV's online platform for booking, tracking, and document management across road, air, sea, and XPress shipments. The Track and Trace tool within myDSV lets you monitor shipments 24/7 with location, milestones, and estimated arrival. A free account gives a more detailed view than the basic public tracker.

What does "customs clearance in progress" mean on DSV tracking?

It means your shipment is undergoing import customs processing in the destination country. Duties, taxes, or extra documentation may be required before release. DSV provides in-house customs clearance on its express and freight services, so this step is normal on international shipments and usually resolves without action from the recipient.

Does DSV deliver to my door?

For door-to-door services DSV either delivers with its own road fleet or hands the final mile to a local partner carrier. When that happens, your DSV status shows the handoff and delivery may continue under the partner's tracking number. Keep both references until the goods arrive.

Which countries does DSV operate in?

DSV operates its own offices in more than 90 countries and reaches over 220 countries and territories through the DSV XPress courier network. It employs close to 150,000 people, and its Contract Logistics division runs hundreds of facilities totalling some 17,000,000 square metres, with the densest coverage across Europe, the Americas, Asia-Pacific, and the Middle East.

How do I file a claim for a lost or damaged DSV shipment?

File the claim with the DSV branch that handled the shipment, quoting the booking or shipment reference and providing the commercial invoice and evidence of the loss or damage. Note any visible damage on the delivery receipt before signing. Freight liability is governed by international conventions such as the Montreal Convention (air) and CMR (European road).

How do I contact DSV about a shipment?

Because freight forwarding is handled by local branches, the fastest contact is the DSV office that booked your shipment, reachable through the contact details on your booking confirmation or the local DSV website. For e-commerce orders, contact the retailer you bought from first, since they hold the contract with DSV and can escalate on your behalf.

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