Updated on June 28, 2026

DSV Tracking

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DSV tracking lets you follow an air, sea, road, or DSV XPress courier shipment from pickup to final delivery using a single reference number. DSV A/S is the world's largest freight forwarder by revenue after its 2025 acquisition of Schenker, and it moves goods across more than 90 countries (DSV, Wikipedia, 2025). Paste your DSV booking ID, shipment ID, air waybill (AWB), bill of lading (B/L), or container number into the tracker at the top of this page to see the latest status, location, and estimated arrival in real time.

DSV Tracking Number Format

A DSV tracking number is the unique reference printed under the barcode on your shipping label, receipt, or booking confirmation. Because DSV is a multimodal freight forwarder rather than a single parcel carrier, it issues several reference types rather than one fixed format, and any of them can be entered into myDSV Track and Trace. The two references DSV uses most are the booking ID (assigned when the shipment is booked) and the shipment ID (assigned when the consignment is created), and you can track with either one (DSV, Online Services, 2024).

DSV booking and shipment IDs are usually numeric strings of roughly 10 to 16 digits. Some labels show a shorter reference that begins with a letter prefix such as "D" or "S" followed by digits, but the prefix alone does not reliably tell you the service or mode, so treat it only as a commonly seen pattern. For air and ocean moves you will more often track with an industry-standard document number: an air waybill (AWB) for air freight, a bill of lading (B/L) for sea freight, or the container number for full-container ocean shipments.

If you are an e-commerce customer, the carrier may also accept your own customer reference (for example, your order number) so you do not need to memorize the internal ID. Where you find the number depends on the document: on a parcel or pallet label it sits under the barcode, on an air shipment it is the AWB on the air waybill, and on an ocean shipment it is the B/L or container number on the bill of lading. If you booked through a webshop, the merchant's confirmation email usually carries the reference DSV will recognize.

DSV Tracking Number Example

The table below shows the main DSV reference types you may be given, their typical length and pattern, and where each one appears. Use whichever reference your document shows; myDSV Track and Trace accepts booking ID, shipment ID, AWB, B/L, container, and customer reference numbers (myDSV Track and Trace, 2024).

Reference typeTypical format and lengthWhere you see it / what it indicates
DSV booking IDNumeric, roughly 10-16 digits (e.g. 103450123456789)Assigned when the shipment is booked; printed on the booking confirmation. Track with this from the moment you book.
DSV shipment IDNumeric, roughly 10-12 digits; sometimes a letter prefix such as "D" or "S" plus digitsAssigned when the consignment is created; printed under the barcode on the label and receipt. The prefix alone does not reliably indicate the service.
Air waybill (AWB)11 digits: a 3-digit airline prefix, then an 8-digit serial (IATA standard)Air freight shipments. Found on the air waybill document; identifies the flight booking.
Bill of lading (B/L)Alphanumeric, length varies by ocean carrierSea freight (less-than-container and full-container loads). Found on the bill of lading; the contract of carriage for ocean cargo.
Container number4 letters + 7 digits (ISO 6346, e.g. MSKU1234567)Full-container (FCL) ocean shipments. Stencilled on the container and shown on the B/L.
Customer referenceYour own order or PO number, format variesOften accepted in Track and Trace so you can search without the internal DSV ID.

Only the formats above are documented; if your label shows a reference that does not match any pattern here, search it as a customer reference rather than assuming the mode from the digits.

DSV Tracking Status Guide

DSV tracking statuses describe each milestone a shipment passes as it moves through air, sea, or road networks, from booking confirmation to proof of delivery. Because DSV reports both planned and actual events, you can often see an estimated arrival before the goods physically move (DSV, Self-services, 2024). The table below explains the statuses you are most likely to encounter and what each one means for your shipment.

Tracking statusWhat it means
Booking confirmedDSV has received and registered your booking. A booking ID is issued, but the goods have not yet been collected.
Picked up / collectedThe shipment has been collected from the origin address and is now in DSV's care.
At origin terminal / warehouseThe goods have arrived at a DSV terminal, hub, or warehouse and are being prepared, consolidated, or loaded.
Departed originThe shipment has left the origin country: loaded on a flight (air), sailed from the load port (sea), or dispatched by truck (road).
In transitThe shipment is moving between origin and destination. For ocean freight this status can last weeks while the vessel is at sea.
Arrived at destination terminal / portThe goods have reached the destination airport, seaport, or terminal and await import handling.
Customs clearance in progressThe shipment is undergoing import customs processing. Duties, taxes, or documentation may be required before release.
Customs clearedImport formalities are complete and the goods are released for onward delivery.
Out for deliveryThe shipment is loaded on a delivery vehicle and on its way to the final address.
Delivery attempted / failedDelivery was tried but could not be completed (no one available, access issue). A re-delivery or pickup is usually arranged.
Available for collectionThe shipment is held at a terminal or depot for you to collect.
DeliveredThe shipment reached its final destination. Proof of delivery, often a signature, is recorded.

What to Do If a DSV Shipment Is Delayed or Not Updating

If a DSV tracking number shows no movement for several days, the most common cause is a normal gap between scans rather than a lost shipment. Ocean freight in particular can sit at "in transit" for two to four weeks while a vessel crosses an ocean, because there is no scan until the ship reaches the next port. Air and road shipments update more often, but a stall at "customs clearance in progress" usually means paperwork, duties, or an inspection is holding the goods, not that they are missing.

Start by confirming you entered the right reference. A booking ID, shipment ID, AWB, B/L, and container number can all relate to the same consignment, and entering the wrong one can return no result. If the status is genuinely stuck, the fastest route is to quote your reference to the DSV office that booked the shipment, since freight forwarding is handled by local DSV branches rather than one central call center. For e-commerce orders, contact the merchant you bought from first, because they hold the contract with DSV and can escalate on your behalf. The FAQ at the end of this page covers the exact steps for a stuck or not-updating shipment.

DSV Services and Delivery Times Compared

DSV operates across three divisions, DSV Air and Sea, DSV Road, and DSV Contract Logistics, plus the DSV XPress courier network that reaches more than 220 countries and territories (DSV XPress, 2024). Each service suits a different balance of speed, cost, and cargo size. The table below summarizes the main DSV services and their typical transit ranges, which are estimates and vary by lane, customs, and capacity.

DSV serviceBest forTypical transit time (estimate)
DSV XPressTime-critical documents and parcels; delivery before 09:00, 10:30, or 12:00 in major European and North American centersNext business day to major hubs
XPress EconomyBudget courier shipments with flexible timing1-4 business days
XPress Special ServiceTailored door-to-door, critical or hazardous goodsSame day to a few days, on request
Air freightHigh-value or urgent cargo over long distances1-5 business days intercontinental, plus handling
Sea freight (LCL/FCL)Large or heavy cargo where cost matters more than speedAbout 20-45 days port to port on long lanes
Road freight (groupage/FTL/LTL)Regional and cross-border land transport, especially within Europe1-7 business days within Europe
Contract logistics / fulfilmentWarehousing, pick and pack, e-commerce order fulfilment and returnsDepends on the client program and final-mile carrier

DSV's Air and Sea division handles more than 4,500,000 TEUs of sea freight and 2,400,000 metric tons of air freight every year, while the Road division dispatches more than 50,000 trucks a day across its European, North American, and African networks (DSV, Company Structure, 2024).

DSV Air, Sea, and Road Transit Times by Region

DSV transit times depend on the transport mode and the trade lane, so the same destination can take a day by air or a month by sea. As a benchmark, air freight from Asia to Europe or North America commonly clears in 1-5 business days of flying time, while full-container ocean freight on the Asia to Europe lane typically runs about 30-40 days port to port before import handling. These are planning estimates, not guarantees, and DSV shows the actual estimated arrival inside myDSV once the shipment is booked.

Within Europe, DSV Road is one of the continent's leading land-freight operators, with groupage and full-load services that usually move goods between neighboring countries in 1-3 business days and across the continent in up to about a week. DSV's primary European fulfilment hub sits in the Netherlands near the Port of Rotterdam, which shortens lead times to and from northern Europe. For European parcel last-mile, DSV often hands the final leg to a domestic partner, so you may also see a separate DPD tracking number once a parcel enters local delivery. In Germany specifically, postal and parcel handoffs can route through operators such as Deutsche Post tracking for the last mile.

DSV Customs Clearance and International Handoff

DSV provides in-house customs clearance on its express and freight services, which is why "customs clearance in progress" is a normal step rather than a problem on international shipments. As a licensed forwarder, DSV prepares import and export declarations, calculates duties and taxes, and presents documentation to the relevant authority, for example U.S. Customs and Border Protection on inbound U.S. cargo. On DSV XPress and Smart XPress lanes, customs handling and real-time updates are built into the service so cross-border e-commerce parcels move without the recipient arranging clearance separately.

For door-to-door international freight, DSV typically controls the line-haul (the air, sea, or road leg) and then either delivers with its own road fleet or hands the final mile to a local carrier. When that handoff happens, your DSV status moves to "delivered to final-mile partner" or similar, and tracking may continue under the partner's own number. Keep both references until the goods arrive, because the DSV record confirms the international leg while the partner record confirms local delivery.

Which Countries Does DSV Deliver To?

DSV delivers to more than 90 countries through its own offices and to over 220 countries and territories via the DSV XPress courier network. After acquiring Schenker from Deutsche Bahn in 2025, DSV roughly doubled in size and now employs close to 150,000 people and operates around 400 warehouses with more than 6 million square metres of capacity (DSV, Contract Logistics, 2024). Its network spans every populated continent, with particularly dense coverage across Europe, the Americas, Asia-Pacific, and the Middle East.

DSV's reach is built on the UTi Worldwide (2016), Panalpina (2019), and Schenker (2025) acquisitions, which added air, sea, and road density on intercontinental trade lanes. The company is the legacy of DB Schenker tracking volumes too, since the former Schenker network is now part of DSV. Representative destinations by region include:

  • Europe: Denmark, Germany, the Netherlands, the United Kingdom, France, Italy, Spain, Poland, Sweden, and the Baltic states.
  • North America: the United States, Canada, and Mexico.
  • Asia-Pacific: China, Japan, Australia, Malaysia, Singapore, and India.
  • Middle East and Africa: the United Arab Emirates, Saudi Arabia, and South Africa, where DSV runs significant road and contract-logistics operations.
  • Latin America: Brazil, Chile, and regional hubs served through the air and sea network.

DSV Returns and Claims for Lost or Damaged Freight

DSV handles returns and reverse logistics as part of its contract-logistics and e-commerce fulfilment services, including returns handling, inventory management, and customer service for brand clients. If you bought from a webshop that fulfils through DSV, your return is arranged through the merchant's returns portal, and the goods flow back into the DSV warehouse that shipped them.

For lost or damaged freight, claims are filed with the DSV branch that handled the shipment, supported by the booking or shipment reference, commercial invoice, and proof of the loss or damage. Because freight forwarding liability is governed by international conventions (such as the Montreal Convention for air and the CMR convention for European road), keep all documentation and note any visible damage on the delivery receipt before signing. Quoting your DSV reference number speeds up tracing and any subsequent claim.

What Is DSV? Company Background and Network

DSV is a Danish transport and logistics company founded in 1976 by nine independent Danish hauliers, and its name is an initialism of "De Sammensluttede Vognmaend af 13-7 1976 A/S" (The Joint Hauliers of 13 July 1976) (DSV, History, 2024). From a small road-haulage cooperative, DSV grew through a long series of acquisitions into one of the world's largest freight forwarders, headquartered in Hedehusene near Copenhagen.

"DSV A/S is a Danish transport and logistics company offering global transport services by road, air, sea and train." (DSV, Wikipedia, 2025.)

The company's scale today rests on landmark deals: the DFDS Dan Transport Group (2000) and Frans Maas (2006) made it a pan-European road leader, UTi Worldwide (2016) and Panalpina (2019) gave it global air and sea density, and the 2025 purchase of Schenker from Deutsche Bahn was the largest transaction in its history. In 2024, before the Schenker integration, DSV reported revenue of DKK 167.1 billion (DSV, Wikipedia, 2025). DSV operates an asset-light model, meaning it owns relatively few planes or ships and instead buys capacity from carriers, which lets it scale quickly across modes.

"In 2025, DSV acquired Schenker from Deutsche Bahn in the largest transaction in the company's history, doubling its size." (DSV, History, 2025.)

DSV Marketplace and E-commerce Collaborations

DSV powers e-commerce and marketplace fulfilment for major retail brands through more than 25 e-commerce fulfilment centers worldwide, offering pick and pack, e-fulfilment, financial fulfilment, inventory management, returns, and customer service (DSV, E-commerce Solutions, 2024). Named brand clients include Estee Lauder, Deckers, Izipizi, and Non-stop Dogwear, spanning fashion, beauty, electronics, and sports categories.

For cross-border consumer parcels, DSV Smart XPress consolidates orders, clears customs, and delivers to the end recipient, which is how a marketplace order shipped through DSV reaches your door. When the final leg is subcontracted, you may see the parcel complete its journey under a marketplace or last-mile carrier such as Amazon Logistics tracking in markets where Amazon runs its own delivery. Because DSV sits upstream as the freight and fulfilment layer rather than a consumer-facing marketplace, your order confirmation from the retailer is usually the quickest place to find the DSV reference you need to track.

If you are tracking a marketplace purchase and only have a webshop order number, enter that customer reference in the tracker above; DSV's systems often resolve it to the underlying shipment so you can follow air, sea, road, or XPress movements without the internal booking ID.

DSV Common Questions:

How do I track a DSV shipment?

Enter your DSV reference number into the tracker at the top of this page, or use myDSV Track and Trace on dsv.com or the DSV mobile app. You can search with a booking ID, shipment ID, air waybill (AWB), bill of lading (B/L), container number, or your own customer reference. The tool shows planned and actual events, current location, and estimated arrival.

Where do I find my DSV tracking number?

The number is printed under the barcode on your DSV shipping label and receipt. On air shipments it is the AWB on the air waybill; on ocean shipments it is the B/L or container number on the bill of lading. If you ordered from a webshop, the merchant's confirmation email usually contains the reference DSV recognizes.

What does a DSV tracking number look like?

DSV booking and shipment IDs are usually numeric strings of about 10 to 16 digits, for example 103450123456789. Some labels show a shorter reference starting with a letter such as "D" or "S" followed by digits. Air shipments use an 11-digit IATA AWB and full-container ocean shipments use a container number of 4 letters plus 7 digits (e.g. MSKU1234567).

What is the difference between a DSV booking ID and shipment ID?

The booking ID is assigned when the shipment is booked and lets you track from that moment. The shipment ID is assigned when the consignment is created and printed on the label. Both relate to the same consignment, and myDSV Track and Trace accepts either one.

Why is my DSV tracking not updating?

A lack of updates is most often a normal gap between scans rather than a lost shipment. Ocean freight can stay at "in transit" for two to four weeks while a vessel is at sea, and a pause at "customs clearance in progress" usually means duties or documents are being processed. First confirm you entered the correct reference, then contact the DSV office that booked the shipment, or the merchant if it was an online order.

Can I track a DSV shipment with my order number?

Often yes. DSV systems frequently accept your customer reference (such as a webshop order number or PO number) and resolve it to the underlying shipment. If your order number returns no result, ask the retailer for the DSV booking or shipment ID.

How long does DSV take to deliver?

Transit time depends on the mode. DSV XPress reaches major European and North American centers next business day, XPress Economy takes 1-4 business days, air freight typically takes 1-5 business days of flying time intercontinental, road freight within Europe takes 1-7 business days, and full-container sea freight on long lanes runs about 20-45 days port to port. These are estimates and vary by lane and customs.

How do I track DSV air freight?

Track air freight using the air waybill (AWB) number, an 11-digit IATA reference made of a 3-digit airline prefix and an 8-digit serial. Enter it in myDSV Track and Trace or the tracker above to see departure, in-transit, arrival, and customs milestones.

How do I track DSV sea freight or a container?

Use the bill of lading (B/L) number or the container number for ocean shipments. The container number follows ISO 6346 (4 letters plus 7 digits). Sea freight updates less frequently than air or road because scans occur mainly at ports, so long gaps at "in transit" are normal.

What is myDSV?

myDSV is DSV's online platform for booking, tracking, and document management across road, air, sea, and XPress shipments. The Track and Trace tool within myDSV lets you monitor shipments 24/7 with location, milestones, and estimated arrival. A free account gives a more detailed view than the basic public tracker.

What does "customs clearance in progress" mean on DSV tracking?

It means your shipment is undergoing import customs processing in the destination country. Duties, taxes, or extra documentation may be required before release. DSV provides in-house customs clearance on its express and freight services, so this step is normal on international shipments and usually resolves without action from the recipient.

Does DSV deliver to my door?

For door-to-door services DSV either delivers with its own road fleet or hands the final mile to a local partner carrier. When that happens, your DSV status shows the handoff and delivery may continue under the partner's tracking number. Keep both references until the goods arrive.

Which countries does DSV operate in?

DSV operates its own offices in more than 90 countries and reaches over 220 countries and territories through the DSV XPress courier network. After acquiring Schenker in 2025 it employs close to 150,000 people and runs around 400 warehouses, with dense coverage across Europe, the Americas, Asia-Pacific, and the Middle East.

How do I file a claim for a lost or damaged DSV shipment?

File the claim with the DSV branch that handled the shipment, quoting the booking or shipment reference and providing the commercial invoice and evidence of the loss or damage. Note any visible damage on the delivery receipt before signing. Freight liability is governed by international conventions such as the Montreal Convention (air) and CMR (European road).

How do I contact DSV about a shipment?

Because freight forwarding is handled by local branches, the fastest contact is the DSV office that booked your shipment, reachable through the contact details on your booking confirmation or the local DSV website. For e-commerce orders, contact the retailer you bought from first, since they hold the contract with DSV and can escalate on your behalf.

Where do I find my DSV tracking number?

  • If you are sender: you can find your tracking number on the Post Officeβ„’ shipping receipt, that was given to you while registration.
  • If you are receiver: your tracking number could be located in your shipment confirmation email, or in online store order page.

DSV package lost or stolen what to do?

If you think that your package was lost or stolen, you may contact directly with carrier contact center for investigation.

DSV contact information:
  • Website: http://www.dsv.com/
  • Phone: 1 (732) 850-8000

What can I do if my package hasn't been delivered?

First, please check the delivery standard for the mail class of your domestic item. You can find out the mail class by entering the DSV Tracking number and looking up "Product Information" Then compare your mail class and progress to what is found in the Mail Delivery Standards chart located in Delayed mail and packages?. The delivery standard chart indicates when your item should be delivered by and when we suggest you could email or call Customer Service regarding your item. Also, if your item has a status of "Alert" a delay could have occurred because of weather-related and other natural disasters or events.

What is Amazon FBA program?

FBA prep is the process of getting your inventory ready to send into Amazon. It mainly focuses on the packaging and labeling of items but some sellers, especially those importing goods, also include an inspection of their inventory.

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