Iceland Post Tracking
Iceland Post tracking lets you follow a Pósturinn (Íslandspóstur) letter or parcel from acceptance to final delivery. Iceland Post is the national postal operator of Iceland, wholly owned by the Icelandic Government, and it handles most domestic mail as well as the international parcels that arrive in Iceland from abroad. To track a shipment, paste your tracking number into the tracking tool on this page and you will see the latest scan, location, and status.
Most Iceland Post tracking numbers are 13 characters long and end in the letters "IS", the country code for Iceland. If you bought from an overseas marketplace such as AliExpress, Temu, Shein, or Amazon, your parcel is usually handed to Pósturinn for the final leg inside Iceland, so the same tracking page shows the domestic delivery events once the item clears Icelandic customs.
Iceland Post Tracking Number Format
An Iceland Post tracking number follows the Universal Postal Union (UPU) S10 standard: two letters, nine digits, and a two-letter country code, for a total of 13 characters (for example, RA123456789IS). The first two letters identify the service class, the nine middle digits are the unique item serial with a check digit, and the final "IS" confirms the item is registered to Iceland's postal network.
The opening letter tells you the broad service type. A number beginning with "R" is registered mail that requires a signature, "C" is a tracked parcel, "E" is an EMS (Express Mail Service) express item, and "L" or "U" prefixes are typically used for tracked or unregistered letter-post and small packets. The leading letter alone does not guarantee a specific speed or price tier, so treat it as an indicator of the mail category rather than a precise service guarantee.
You will find the tracking number on your post office acceptance receipt, in the shipping confirmation email from the online store, or inside your marketplace order details. For inbound orders from overseas sellers, the number printed at checkout is often the seller's or first carrier's reference; once the parcel reaches Iceland it may also be traceable under an Iceland Post S10 number. Keep both references, because the seller's number is what you paste while the item is in transit abroad and the Icelandic number covers the last mile.
Iceland Post Tracking Number Example
The table below lists the Iceland Post number formats you are most likely to see, what each pattern indicates, and where it appears. Only the documented S10 service-letter conventions are shown; where a prefix can cover more than one service it is described as a commonly seen pattern rather than a guarantee.
| Format / Pattern | Typical Length | What It Indicates / Where You See It |
|---|---|---|
| RA123456789IS, RR123456789IS | 13 characters | Registered mail (Ábyrgðarbréf). Signature required on delivery; the "R" prefix is the UPU class for registered letter-post. |
| CP123456789IS, CA123456789IS | 13 characters | Tracked parcel. The "C" prefix marks a parcel-post item; common for goods and heavier shipments inside Iceland and to or from abroad. |
| EE123456789IS | 13 characters | EMS (Express Mail Service). The "E" prefix marks a priority express item handled through the Global EMS network. |
| LA123456789IS, UA123456789IS | 13 characters | Tracked letter-post or small packet. "L" and "U" prefixes are commonly seen on small packets and economy tracked letters; the prefix alone does not fix the price tier. |
| Seller / marketplace reference (e.g. LP00..., long mixed string) | Varies | Issued by the overseas seller or first-mile carrier (AliExpress, Temu, Shein, Amazon). Use it while the parcel is abroad; the Iceland Post leg appears once the item reaches Reykjavík. |
Iceland Post Tracking Status Guide
Iceland Post tracking moves through a predictable set of statuses as your parcel travels from acceptance to your door or your nearest Póstbox locker. The table below explains the common Pósturinn statuses and what each one means for you.
| Status | What It Means |
|---|---|
| Item accepted / posted | Pósturinn has received the item at a post office or collection point and created the first tracking scan. |
| In transit | The item is moving between facilities, either within Iceland or toward the international exchange office. |
| Arrived at sorting centre | The parcel has reached the central sorting facility in the Reykjavík capital area for processing and routing. |
| Departed Iceland (outbound) | For items leaving Iceland, the shipment has been dispatched from the international exchange office to the destination country. |
| Arrived in Iceland (inbound) | An item sent from abroad has arrived at the Icelandic exchange office and is awaiting customs handling. |
| Held in customs / customs clearance | Icelandic Revenue and Customs (Skatturinn) is assessing the shipment for VAT and any duties before release. |
| Customs cleared | Charges, if any, have been settled and the parcel is released into Pósturinn's domestic delivery flow. |
| Out for delivery | The item is on a delivery route, typically for home delivery (Heimkeyrsla) in the capital area. |
| Available for pickup (Póstbox / post office) | The parcel is waiting in a self-service Póstbox locker or at a post office; you collect it with a PIN code or ID. |
| Delivery attempted | A delivery was tried but could not be completed; the item is usually redirected to a pickup point. |
| Delivered | The item has been handed over or collected. This is the final scan in the tracking history. |
What to Do If an Iceland Post Parcel Is Delayed or Not Updating
A Pósturinn tracking number that has not updated for several days is most often waiting in customs or in transit between countries, not lost. Inbound parcels from abroad commonly take longer than the quoted estimate because every commercial shipment to Iceland is assessed for VAT, and customs processing can add several days, especially during the November and December peak.
If your status has been static, first confirm you are using the correct reference: while a parcel is still overseas, track it under the seller's number, and switch to the Iceland Post number once the item reaches Iceland. Parcels held in a Póstbox locker are typically kept for 3 to 7 days before being returned, so collect promptly once you receive the pickup notification. If an item shows no movement for more than 10 working days after dispatch, or after a "customs" status persists, contact Pósturinn customer service on +354 580 1000 with both tracking references to open an inquiry.
Iceland Post Services and Delivery Times Compared
Iceland Post offers a tiered set of letter and parcel services, from registered correspondence to express EMS, plus heavy freight up to about 300 kg. The table below compares the main Pósturinn services, what they are best for, and indicative delivery times.
| Service | Best For | Tracking | Indicative Delivery Time |
|---|---|---|---|
| Domestic parcels | Goods sent within Iceland, from small items to freight up to ~300 kg | Yes (C prefix) | 1-3 business days nationwide |
| Registered mail (Ábyrgðarbréf) | Important documents needing a signature on delivery | Yes (R prefix) | 1-3 business days domestic |
| EMS (Express Mail Service) | The fastest cross-border option for urgent parcels | Yes (E prefix) | About 3-7 business days to most of Europe; longer to distant regions |
| International economy parcel / packet | Lower-cost cross-border goods and small packets | Yes (C / L prefix) | Europe 5-7 days; Asia and North America 7-15 days |
| Heimkeyrsla (home delivery) | Door-to-door delivery, evening in the capital area | Yes | Same domestic window, delivered to your address |
| Póstbox (parcel lockers) | 24/7 self-service pickup near home or work | Yes | Held 3-7 days after the pickup notification |
Iceland Post Delivery and Transit Times
Domestic Pósturinn parcels usually arrive within 1 to 3 business days, with the Reykjavík capital area served fastest and remote regions of the Westfjords, the East, and the Highlands taking a little longer. Iceland's small population, concentrated around Reykjavík, Kópavogur, Hafnarfjörður, Akureyri, and Reykjanesbær, means most deliveries route through the central sorting facility in the capital area before fanning out across the country.
International transit times vary by region. Pósturinn quotes roughly 5 to 7 days to the rest of Europe, 7 to 9 days to Africa, 7 to 15 days to Asia and North America, and up to about 20 days to more distant destinations. These are estimates rather than guarantees, and inbound parcels can run longer because of customs assessment in Iceland. As a neighbouring-network comparison, items routed via Faroe Islands Post or Greenland Post follow similar North Atlantic timelines.
Iceland Post Customs, VAT, and International Handoff
Every commercial shipment imported into Iceland is assessed for VAT, because Iceland applies a 0 ISK de minimis threshold, meaning there is no value below which goods arrive charge-free. Standard VAT is 24%, with a reduced 11% rate on items such as books, newspapers, magazines, and most food other than confectionery and drinks.
When an overseas parcel reaches Iceland, it is processed at the international exchange office in the Reykjavík area, where Pósturinn works with Icelandic Revenue and Customs (Skatturinn) to assess charges. If duties or VAT apply, Pósturinn adds a handling fee for clearing and storing the dutiable item: around ISK 599 per shipment from within Europe and ISK 799 per shipment from outside Europe. You will usually be notified to pay any charges online before the parcel is released for delivery or locker pickup.
"Value added tax is collected on goods imported to Iceland. Postal items containing goods are processed by customs, and a handling fee is charged for shipments that require customs clearance." (Pósturinn, Customs Services, 2024.)
For parcels you send out of Iceland, Pósturinn attaches the appropriate customs declaration (a CN22 or CN23 form depending on value and weight) and hands the item to the destination country's postal operator through the UPU network. Onward delivery in mainland Europe is frequently completed by partners such as Deutsche Post or the relevant national post, while Nordic routing often passes through PostNord.
Which Countries Does Iceland Post Deliver To?
Iceland Post delivers domestically across all of Iceland and connects to virtually every country worldwide through the Universal Postal Union and the Global EMS network. Domestically, Pósturinn covers the entire country, from the capital region of Reykjavík and its neighbours to regional centres such as Akureyri in the north, Egilsstaðir in the east, Ísafjörður in the Westfjords, and the towns of the south coast, using a mix of post offices, home delivery, and Póstbox lockers.
Internationally, Iceland Post is a member of the Universal Postal Union and the Small European Postal Administration Cooperation (SEPAC), and its membership in the Global EMS Cooperative lets it offer express service to and from destinations worldwide. Outbound items are handed to the destination's national post for last-mile delivery, and inbound items from any country are delivered by Pósturinn once they clear Icelandic customs. Representative destinations include:
- Domestic: Reykjavík, Kópavogur, Hafnarfjörður, Akureyri, Reykjanesbær, Selfoss, Ísafjörður, Egilsstaðir.
- Nordic and North Atlantic: Denmark, Norway, Sweden, Finland, the Faroe Islands, Greenland, and Åland, often via Denmark Post and other Nordic operators.
- Rest of Europe: Germany, the United Kingdom, the Netherlands, France, Spain, Poland.
- North America: United States, Canada.
- Asia Pacific: China, Japan, South Korea, Australia.
What Is Iceland Post (Pósturinn)?
Iceland Post, known in Icelandic as Pósturinn and formally as Íslandspóstur ohf., is the designated universal postal service provider of Iceland and is wholly owned by the Icelandic state. Organised postal service in Iceland dates back to 1776, when King Christian VII of Denmark ordered a mail service to be established, with regular postal sailings between Iceland and Denmark beginning two years later.
The first Icelandic postage stamps were issued in 1873, and the first post office in Reykjavík opened in 1872 at Austurvöllur square before later moving to purpose-built premises on Pósthússtræti. The modern company took its current form in 1998, when the postal business was separated from the state telecommunications operator Síminn and incorporated as Íslandspóstur. A large central sorting facility was built at Höfðabakki in Reykjavík in 1998 to anchor the network.
In the 2020s, in response to financial pressure and falling letter volumes, Pósturinn restructured its retail footprint, reducing the number of staffed post offices and expanding self-service Póstbox lockers. The branch network fell from roughly 37 locations to around 27 after ten closures in June 2024, while parcel lockers, numbering about 90 across the country, took on a larger share of everyday pickups. This shift mirrors a wider European trend toward locker-based, 24/7 collection.
Iceland Post Marketplace Collaborations
Iceland Post is the final-mile carrier for most cross-border e-commerce parcels arriving in Iceland, including orders from the largest global marketplaces. Because Iceland has a small domestic e-commerce sector, a large share of Pósturinn's parcel volume originates from overseas platforms shipping into the country.
The China-based marketplaces are the biggest inbound source. Orders from AliExpress, Temu, Shein, and Alibaba are typically carried by a first-mile partner to Iceland, then assessed by Icelandic customs and delivered by Pósturinn to your home or a Póstbox locker. Western marketplaces also rely on the postal network: Amazon (often via Amazon.de or Amazon.co.uk), eBay, Zalando, Boozt, and ASOS orders frequently complete their last leg with Iceland Post. Local Icelandic retailers such as Heimkaup and Aha.is also use Pósturinn for nationwide fulfilment.
Whichever marketplace you buy from, the same principle applies: track the order under the seller's reference while it is in transit abroad, then follow it under the Iceland Post number once it arrives. For shoppers comparing how neighbouring networks handle the same marketplace parcels, the routing is broadly similar to that of Greenland Post and other small North Atlantic operators that also depend on inbound customs clearance before final delivery.
Iceland Post Common Questions:
How do I track an Iceland Post (Pósturinn) parcel?
Enter your tracking number into the tracking tool on this page to see the latest status, location, and scan history. You can also track on the official Pósturinn website at posturinn.is or in the Pósturinn app. Most numbers are 13 characters and end in "IS".
What does an Iceland Post tracking number look like?
Iceland Post uses the UPU S10 format: two letters, nine digits, and the country code "IS", for example RA123456789IS. The first letter shows the service type: R for registered mail, C for a parcel, E for EMS express, and L or U for tracked letters and small packets.
Where do I find my Iceland Post tracking number?
Look on your post office acceptance receipt, in the shipping confirmation email from the store, or in your marketplace order details. For orders from overseas sellers, the checkout number is usually the seller's reference; the Iceland Post number covers the final delivery leg inside Iceland.
My Iceland Post tracking is not updating. What should I do?
A status that has not moved for a few days usually means the parcel is in transit between countries or waiting in customs, not lost. Confirm you are using the right reference (seller's number while abroad, Iceland Post number once it arrives). If there is no movement for more than 10 working days, contact Pósturinn on +354 580 1000 with both references.
How long does Iceland Post delivery take?
Domestic parcels usually arrive within 1 to 3 business days. International estimates are roughly 5 to 7 days to the rest of Europe, 7 to 9 days to Africa, 7 to 15 days to Asia and North America, and up to about 20 days to more distant regions. Inbound parcels can take longer because of customs assessment.
Why is my parcel held in customs in Iceland?
Iceland applies a 0 ISK de minimis threshold, so every commercial shipment is assessed for VAT regardless of value. Icelandic Revenue and Customs (Skatturinn) reviews the item, and Pósturinn releases it for delivery once any VAT and handling fee are paid.
How much are Iceland Post customs and handling fees?
Standard VAT is 24%, with a reduced 11% rate on books, newspapers, magazines, and most food. If a shipment requires clearance, Pósturinn adds a handling fee of about ISK 599 per shipment from within Europe and ISK 799 from outside Europe, on top of any VAT or duty.
What is a Póstbox and how does pickup work?
Póstbox is Pósturinn's network of around 90 self-service parcel lockers across Iceland, open 24/7. When your parcel arrives you get a notification with a PIN code to open the locker. Items are typically held for 3 to 7 days before being returned, so collect promptly.
Does Iceland Post deliver to my home?
Yes. Heimkeyrsla is Pósturinn's home delivery service, bringing parcels to your door in the evening in the capital area and during the day nationwide. You can also choose to collect from a Póstbox locker or a post office.
Can I track an Iceland Post EMS shipment?
Yes. EMS (Express Mail Service) items have a tracking number starting with E (for example EE123456789IS) and are fully traceable through the Global EMS network from Iceland to the destination country and back.
Does Iceland Post deliver AliExpress, Temu, Shein, and Amazon orders?
Yes. Pósturinn is the final-mile carrier for most cross-border e-commerce parcels arriving in Iceland, including AliExpress, Temu, Shein, Alibaba, Amazon, eBay, and Zalando orders. The parcel is assessed by Icelandic customs and then delivered to your home or a Póstbox locker.
How do I contact Iceland Post customer service?
You can reach Pósturinn customer service by phone on +354 580 1000, through the contact options on posturinn.is, or in person at a post office. Have your tracking number ready when you make an inquiry.
What is the difference between the seller's number and the Iceland Post number?
When you order from an overseas marketplace, the seller issues a reference for the first part of the journey. Once the parcel reaches Iceland, it travels under an Iceland Post S10 number ending in "IS". Track under the seller's number while the item is abroad and switch to the Iceland Post number for the last mile.
What weight and size can Iceland Post handle?
Pósturinn carries everything from standard letters and small packets under 2 kg to parcels and heavy freight shipments up to about 300 kg. The right service depends on weight, size, and how quickly you need delivery.
Is Iceland Post the same as Pósturinn and Íslandspóstur?
Yes. Iceland Post is the English name; Pósturinn is the everyday Icelandic name, and Íslandspóstur ohf. is the formal company name. It is the national postal operator of Iceland, wholly owned by the Icelandic Government.
What happens if I miss an Iceland Post delivery or pickup?
If a home delivery cannot be completed, the parcel is usually redirected to a nearby Póstbox locker or post office for collection. You will be notified where to pick it up. Collect within the 3 to 7 day holding window, or the item may be returned to the sender.
Where do I find my Iceland Post tracking number?
- If you are sender: you can find your tracking number on the Post Office™ shipping receipt, that was given to you while registration.
- If you are receiver: your tracking number could be located in your shipment confirmation email, or in online store order page.
Iceland Post package lost or stolen what to do?
If you think that your package was lost or stolen, you may contact directly with carrier contact center for investigation.
Iceland Post contact information:- Website: http://www.postur.is/
- Phone: +354 5801000
Be the first to share your experience or ask a question
No experiences shared yet
Be the first to share your experience with this courier!