Tunisia Post Tracking
Tunisia Post tracking follows letters, parcels, and Rapid-Poste express shipments handled by La Poste Tunisienne, the national postal operator that runs roughly 1,050 post offices across all 24 Tunisian governorates. Every registered, parcel, and express item carries a 13-character UPU S10 tracking number ending in TN, from a registered letter inside Tunisia to a Rapid-Poste EMS parcel crossing borders. Paste your Tunisia Post tracking number into the tracker on this page to see the latest status, the route so far, and an estimated delivery window in one place.
Tunisia Post Tracking Number Format
A Tunisia Post tracking number has 13 characters in the international UPU S10 pattern: two letters, then nine digits, then the country code TN for Tunisia. The last of the nine digits is a check digit that mathematically validates the number, and the two opening letters identify the service. A typical Tunisia Post tracking number looks like RA123456785TN or EE123456785TN.
The number is also called a tracking ID, an article number, or a consignment number depending on where it appears, but on trackable Tunisia Post items it is always the same 13-character S10 code. Because online stores usually issue their own internal order ID as well, it helps to keep the two apart: the order number identifies your purchase in the shop's system, while the TN-suffixed S10 code is the postal tracking number that a universal tracker reads. Always enter the full code including the TN ending, since the suffix is part of the number.
Where to Find Your Tunisia Post Tracking Number
The Tunisia Post tracking number appears wherever the shipment was booked or handed over. It is the 13-character code ending in TN, not the shop's internal order reference.
On the deposit receipt handed over at the post office or Rapid-Poste agency when the item is sent.
In the shipping confirmation email or SMS from an online store once the order is dispatched.
Printed on the parcel label, usually near the barcode.
In the account or order-history page of the marketplace the item was bought from.
For items bought online, the tracking number often does not appear until the order actually ships, so an order confirmation sent at checkout may not yet contain it. A new shipment can take 24 to 48 hours to produce its first scan, so a brand-new number that shows no data for a day or two is normal.
Tunisia Post Tracking Number Example
The first letter of a Tunisia Post number signals the service class under the UPU S10 standard. The table below lists the prefixes seen on Tunisia Post items, an example number, and what each one indicates.
Prefix pattern | Example | Typical length | What it indicates |
|---|---|---|---|
R (for example RA, RR) | RA123456785TN | 13 characters | Registered mail and small registered packets, typically up to 2 kg, with signature on delivery. |
C (for example CA, CD) | CA123456785TN | 13 characters | Ordinary or insured parcels, including heavier packages above 2 kg (Colis Postal). |
E (for example EE, EA) | EE123456785TN | 13 characters | Rapid-Poste EMS express shipments with priority handling. |
TN suffix | ...785TN | Final 2 characters | Country code showing the item originated in Tunisia; present on every trackable Tunisia Post number. |
The prefix letter reflects the service class rather than a specific route, so a prefix alone does not reveal the destination. Only the R, C, and E families above are documented for Tunisia Post; if a number uses a different opening letter, treat the class as a commonly seen pattern rather than a guaranteed service level.
Tunisia Post Tracking Status Guide
When a Tunisia Post parcel is tracked, a different status appears at each stage of its journey through the postal network, from acceptance at a post office or Rapid-Poste agency to final delivery. The table below lists the main statuses and what each one means.
Status | Description |
|---|---|
Acceptance / received at office | The item has been handed to Tunisia Post at a post office or Rapid-Poste agency and logged into the tracking system. The carrier has taken responsibility for it. |
In transit | The shipment is moving through the postal network toward its destination. This can appear several times as the item passes different handling points inside Tunisia or during international transit. |
Arrived at sorting center | The item has reached a sorting or processing facility. For international items this may be the origin or destination exchange office before export or final distribution. |
Dispatched from exchange office | The item has left Tunisia's international exchange office (gateway TNTUNZ, Tunis Carthage) and entered the international transport chain. This applies to outbound international shipments. |
Arrival at destination exchange office | The item has reached the destination country's international gateway and is being transferred to the local postal operator for onward processing and delivery. |
Customs clearance | The shipment is undergoing customs inspection in the destination country. The duration varies with the country and the nature of the goods. |
Customs cleared | The item has passed customs and is continuing toward delivery, with no holds or duties preventing onward transit. |
Out for delivery | A local carrier has the item and is delivering it to the recipient's address. This status usually appears on the day of delivery. |
Delivery attempted / failed | A delivery attempt was made but the item could not be handed over. A notification card is typically left so the recipient can collect the item from a post office or Rapid-Poste agency. |
Available for pickup | The item is held at a post office or Rapid-Poste agency, ready for collection with valid identification and, where applicable, the notification card. |
Held at customs | The parcel is waiting for customs processing or for outstanding duties or taxes to be paid in the destination country before it is released. |
Returned to sender | The item is being sent back, usually because of an incorrect or incomplete address, repeated failed delivery attempts, an unclaimed parcel past the holding period, or a customs documentation issue. |
Delivered | The item has been successfully delivered to the recipient or collected from an office. This is the final status in the shipment lifecycle. |
Why Tunisia Post Tracking Is Not Updating or Not Working
Tunisia Post tracking can appear stuck or show no information for several ordinary reasons. The stage the parcel has reached usually explains the pause, and most cases resolve on their own once the item is scanned again.
Awaiting the first scan. A newly created label can show "no information" until the item is physically accepted and logged, which often takes 24 to 48 hours. Until the first scan, the number exists but has no events attached.
In transit between handling points. Tunisia Post scans at fixed points such as offices and sorting centers, not continuously, so a parcel can sit for a day or more between two scans while it is genuinely moving. Long domestic or surface legs show fewer events than express ones.
Left Tunisia on a standard service. Once a standard international item passes the TNTUNZ exchange office and enters a destination network, tracking detail can thin out until the local carrier scans it again closer to delivery. Rapid-Poste EMS items are scanned more frequently and show a fuller trail.
Customs clearance. A shipment held for customs inspection or for unpaid duties in the destination country will not move until it is released, and the tracking may pause on a customs status while that happens.
Failed delivery attempt. If a carrier attempts delivery and no one is available to sign, the item is held at a local office or Rapid-Poste agency, and the next update may only appear when it is collected or redelivered.
Wrong number or missing suffix. A tracking number entered without its TN suffix, or the shop's internal order ID entered instead of the S10 code, will not resolve. Re-check the 13-character code before assuming the tracking is broken.
For a shipment bought online, the sender or shop is the first point of contact because it holds the order details. For a domestic item with no movement for two weeks or more, contact La Poste Tunisienne with the tracking number and the proof of deposit.
Shipping Services and Weight Limits
La Poste Tunisienne offers a layered set of services for different needs and budgets, from ordinary letter mail to internationally standardized express.
Courrier Postal (standard mail): Letters, postcards, and small packets sent through the universal postal network. Ordinary letter mail is not individually tracked.
Registered mail: Tracked letters and documents carrying a UPU S10 number (prefix R) with delivery confirmation for the sender.
Colis Postal (parcel post): Domestic and international packages in two weight tiers, small parcels up to 2 kg and standard parcels above 2 kg, with prefix C tracking numbers.
Rapid-Poste (EMS): The express courier service, operated as Tunisia's designated EMS operator under the EMS Cooperative and run in partnership with DHL Express for its international express network. It carries prefix E tracking, delivers five days a week, and runs through 35 dedicated Rapid-Poste agencies plus around 500 EMS-enabled post offices.
Rapid-Poste International: A priority international tier aimed at European destinations, targeting pre-noon delivery for mail-type documents under 10 kg.
Services and Delivery Times Compared
Delivery time depends chiefly on the service class and the destination. The table compares the main Tunisia Post options.
Service | Typical delivery time | Tracking included | Best for |
|---|---|---|---|
Courrier Postal (letters) | About 48 hours domestic | Registered only | Letters and documents |
Colis Postal (standard parcels) | 7-30 days international | Yes | Non-urgent parcels |
Rapid-Poste (EMS express) | About 3-5 working days to Europe and the Maghreb, up to 10 days worldwide | Yes | Urgent national and international |
Rapid-Poste International (Europe) | Pre-noon target for documents under 10 kg | Yes | Urgent European delivery |
For domestic letters, Tunisia Post targets delivery within about 48 hours of posting. Standard international mail sent outside the Rapid-Poste channel travels through the regular UPU exchange framework, where transit times vary widely by destination and typically run from about 7 to 30 days, including customs processing at the receiving end. Time-sensitive international shipments are generally better sent by Rapid-Poste for greater predictability. Public holidays, customs inspections, and peak shopping seasons can extend any of these estimates, so all figures are estimates rather than guarantees.
Rates and Pricing Zones
Tunisia Post structures postage by weight and destination zone, following the pricing model common to UPU member operators. Domestic rates are calculated separately from international rates, and international pricing is split by geographic zone, broadly grouping the Maghreb and Arab countries, Europe, the Americas, and Asia Pacific, with each zone rising incrementally by weight. The two main parcel thresholds are up to 2 kg for the small-parcel category and above 2 kg for standard parcels, while Rapid-Poste International to Europe applies a 10 kg ceiling for mail-type documents. All pricing is denominated in Tunisian Dinar and revised periodically, so current rates should be confirmed at a post office or Rapid-Poste agency. For low-weight, non-urgent items, postal rates are generally more economical than private express couriers.
Delivery Options and Parcel Pickup
Home delivery to the recipient's registered address is the primary method across the network, with carriers working assigned routes in all 24 governorates and Rapid-Poste operating five days a week. Registered items, parcels, and Rapid-Poste shipments require someone to accept and sign for the item. When a first delivery attempt fails, the carrier leaves a notification card and the item is held at the local post office for collection within a set holding period, usually around 15 days. The 35 Rapid-Poste agencies serve as dedicated drop-off and collection points for express shipments, and the operator's mobile apps help recipients locate the nearest office or agency.
Cross-Border Customs and International Handoff
For a parcel moving between Tunisia and another country, La Poste Tunisienne handles the shipment until it leaves Tunisia's international exchange office, referenced in logistics systems by the gateway code TNTUNZ (Tunis Carthage), then transfers it to the destination country's postal operator. A shipment to the United States enters the USPS network on arrival, and one bound for Germany is processed by Deutsche Post. Because the same UPU S10 number is recognized by both operators, a universal tracker like InstantParcels can show the full journey even after the handoff.
Outbound parcels containing merchandise must be declared at the time of posting. They are generally accompanied by customs form CN23 (commonly 4 copies) plus 2 copies of a commercial or pro forma invoice, which let the destination country assess duties and taxes. Document-only shipments are usually exempt. On inbound goods, any duties and taxes are assessed on arrival, are the recipient's responsibility, and typically must be paid before the item is released. Prohibited items across services include explosives, flammable and radioactive materials, other dangerous goods, counterfeit or pirated products, and obscene material.
Lost or Damaged Parcels and Claims
Claims are processed according to the service used. Registered mail, parcel post, and Rapid-Poste EMS shipments are covered by a compensation framework because they include tracking and delivery confirmation, while ordinary unregistered letters carry no liability coverage since there is no record of the individual item. For international shipments, claims are additionally governed by the Universal Postal Convention and, for express items, EMS Cooperative rules. To file, keep the tracking number, the proof of deposit or postage receipt, and, for damage, photos of the item and packaging. Claims must usually be submitted within a set period after the expected delivery date, so acting promptly and retaining all documentation gives the best chance of resolution.
Which Countries Does Tunisia Post Deliver To?
Tunisia Post international tracking follows shipments to more than 190 countries and territories, using the same UPU S10 number that identifies the item inside Tunisia. Domestically, La Poste Tunisienne covers all 24 governorates through its roughly 1,050 post offices and 35 Rapid-Poste agencies, reaching from the capital Tunis and major coastal cities such as Sfax, Sousse, Bizerte, and Monastir to inland governorates including Kairouan, Gafsa, Tozeur, and Tataouine. In rural communities the local post office is often the primary or only access point for postal and financial services.
Internationally, the operator works through the UPU framework and bilateral agreements, with Rapid-Poste EMS extending to Europe, North America, the Middle East and North Africa, and Asia Pacific. Within the wider Arab region it exchanges mail with neighboring operators such as Egypt Post, Maroc Poste, and Saudi Post, while the private express operator Aramex also serves the Tunisian market for cross-border e-commerce. For outbound international shipments, Tunisia Post carries the item to its international exchange office and then transfers it to the destination country's postal operator for final delivery.
Tunisia (domestic): Full coverage across all 24 governorates, including Tunis, Sfax, Sousse, Bizerte, Monastir, Nabeul, Ariana, Kairouan, Gafsa, Tozeur, and Tataouine.
Europe: France, Germany, Spain, Italy, Belgium, the Netherlands, and the United Kingdom, with priority handling available through Rapid-Poste International.
Middle East and North Africa: Egypt, Saudi Arabia, the United Arab Emirates, Morocco, Algeria, and Libya.
North America: the United States and Canada.
Asia Pacific: destinations reached through the EMS network, including Japan, South Korea, and Australia.
Marketplace Collaborations
A large share of the parcels La Poste Tunisienne delivers domestically are inbound e-commerce orders, and for cross-border purchases the post is the final-mile carrier that completes delivery inside Tunisia. Because Tunisia has no dominant home-grown marketplace of the scale seen in larger markets, most inbound parcels originate from global and China-based platforms that ship into the country.
Chinese marketplaces are the largest source of inbound low-value parcels, and orders from AliExpress, Temu, and Shein are frequently handed to La Poste Tunisienne for last-mile delivery after arriving through the TNTUNZ exchange office. Global platforms such as Amazon and the Gulf marketplace noon also send parcels into Tunisia that can finish their journey on the postal network. Whichever marketplace an order comes from, if it ships with a UPU S10 number ending in TN, it can be followed with the tracker on this page.
What Is Tunisia Post?
La Poste Tunisienne is the designated universal postal operator for Tunisia, placed under the supervision of the Ministry of Communication Technologies and Digital Economy. Its origins date to 1847, during the reign of Ahmed Bey I, making it one of the oldest continuously operating institutions in Tunisia, and the modern public operator (l'Office National des Postes) took its current form in 1998. From a single post office in Tunis it has grown into a nationwide network of roughly 1,050 post offices across all 24 governorates, serving an estimated 12 million consumers and businesses.
Several milestones shaped the operator into what it is today:
1888: Tunisia entered the Universal Postal Union (UPU), connecting the post to the global framework that still governs cross-border mail exchange.
1956: After independence, the post created the Caisse d'epargne nationale tunisienne, adding savings and financial services to its postal role.
1998: The public operator l'Office National des Postes (La Poste Tunisienne) was established in its modern form.
1999: The operator joined the EMS Cooperative, enabling the internationally standardized Rapid-Poste express brand.
2000 onward: Digital financial products followed, including the e-Dinar wallet, Fatoura Net bill payments, Mobi-Flouss mobile transfers, and the D17 app.
Today La Poste Tunisienne is as much a financial-inclusion institution as a carrier, and a large share of Tunisians who hold a formal financial account do so through the post, particularly where access to conventional banks is limited. For international shoppers and senders, though, its core role is moving letters, packages, and express items reliably between Tunisia and the rest of the world. No matter which Tunisia Post tracking number you hold, you can follow it with the universal postal tracker on this page.
Tunisia Post Common Questions:
How do I track a Tunisia Post parcel?
Enter your tracking number into the InstantParcels universal tracker on this page or the official La Poste Tunisienne website. A Tunisia Post tracking number has 13 characters and ends in TN, for example RA123456785TN. Include every character, including the TN suffix, for an accurate result.
What does a Tunisia Post tracking number look like?
Tunisia Post follows the UPU S10 standard: two letters, then nine digits (the last is a check digit), then the letters TN. An example is EE123456785TN. The two opening letters indicate the service type and TN shows the item originated in Tunisia.
Where do I find my Tunisia Post tracking number?
It is on the deposit receipt given at the post office when you ship, in the shipping confirmation email or SMS from an online store, or printed on the parcel label near the barcode. It is the 13-character code ending in TN, not the shop's internal order number.
What do the letter prefixes mean?
The first letter signals the service. R (such as RA) is registered mail and small registered packets up to about 2 kg. C (such as CA or CD) is an ordinary or insured parcel, including heavier items above 2 kg. E (such as EE) is Rapid-Poste EMS express. All trackable Tunisia Post numbers end in TN.
What services does Tunisia Post offer?
La Poste Tunisienne offers Courrier Postal (letter mail), registered mail, Colis Postal (standard parcels), and Rapid-Poste, its EMS express service. Rapid-Poste is Tunisia's designated EMS operator under the EMS Cooperative and runs its international express network in partnership with DHL Express.
What is Rapid-Poste?
Rapid-Poste is the express courier service of Tunisia Post. It is Tunisia's designated EMS operator within the global EMS Cooperative and runs its international express deliveries in partnership with DHL Express, with real-time tracking under prefix E numbers. It is the option to choose when speed matters.
How long does Tunisia Post take to deliver?
Delivery times depend on the service. Domestic letters often arrive within about 48 hours. Rapid-Poste EMS is generally 3 to 5 working days to Europe and the Maghreb and up to about 10 days worldwide. Standard air parcels usually take 7 to 30 days including customs. All times are estimates, not guarantees.
Can I track Tunisia Post internationally?
Yes. Tunisia Post records the shipment until it leaves Tunisia through the TNTUNZ exchange office, then hands it to the destination country's postal operator. Because the same UPU S10 number is used by both operators, a universal tracker like InstantParcels can show the full journey, including the part handled abroad.
Why is my Tunisia Post tracking not updating or stuck?
Tracking can look stuck for a few reasons: the item is in transit between scan points, it is waiting at customs, or it has left Tunisia and entered a destination network that scans less often for standard services. Updates usually resume once the parcel is scanned again closer to delivery. If a domestic item shows no change for two weeks or more, contact Tunisia Post with your tracking number.
Why does my new Tunisia Post number show no information?
A newly created label can show no data until the item is physically accepted and logged, which often takes 24 to 48 hours. Until that first scan the number exists but has no events attached, so waiting a day or two usually resolves it.
My parcel says held at customs. What should I do?
This status means the destination country's customs authority is processing your parcel. If import duties or taxes are due, the recipient usually must pay them before the item is released. Customs handling is managed by the destination country, not by Tunisia Post, so any charges and timing are set there.
Is tracking included with all Tunisia Post services?
Tracking is included with registered mail, standard parcels, Rapid-Poste, and EMS. Ordinary unregistered letter mail has no tracking number, so to follow a letter, send it as registered mail.
How accurate are Tunisia Post delivery estimates?
The times shown are general estimates, not guarantees. Public holidays, customs inspections, weather, and peak shopping seasons can all add time. Express services like Rapid-Poste are more predictable than standard surface or air parcels.
What happens if delivery fails?
If the carrier attempts delivery and no one is available to sign, the tracking usually shows a failed attempt. A redelivery may be scheduled, or the item is held for pickup at a local post office or Rapid-Poste agency, generally for around 15 days. Check the latest tracking note for instructions specific to your shipment.
Can I track a parcel from AliExpress, Temu, or Shein in Tunisia?
Yes. Orders from marketplaces such as AliExpress, Temu, and Shein are often handed to La Poste Tunisienne for last-mile delivery after arriving in Tunisia. If the order ships with a UPU S10 number ending in TN, you can follow it with the tracker on this page.
How do I contact Tunisia Post?
You can reach La Poste Tunisienne through the official website at poste.tn, by phone at (+216) 71 839 000, or in person at your nearest post office. For express shipments, the Rapid-Poste service has its own dedicated tracking and support.

Be the first to share your experience or ask a question
No experiences shared yet
Be the first to share your experience with this courier!