Uruguay Post Tracking
Uruguay Post tracking lets you follow a Correo Uruguayo letter, parcel, or EMS shipment from the moment it is accepted at a post office until it reaches your door. Correo Uruguayo is the commercial name of the Administración Nacional de Correos (ANC), the national postal operator of Uruguay, and it handles both domestic mail inside the country's 19 departments and international parcels carried under the Universal Postal Union (UPU) framework. To track a shipment, copy your tracking number (for international items it ends in the country code "UY") and paste it into the tracker on this page to see the latest scan, location, and status in one place.
This guide explains how to read a Uruguay Post tracking number, what each tracking status means, how long EMS and parcel services take, how customs clearance works for online purchases, and which countries Correo Uruguayo delivers to. The information below is drawn from Correo Uruguayo's own service pages and from the Universal Postal Union's S10 standard.
Uruguay Post Tracking Number Format
A Uruguay Post international tracking number is a 13-character code built on the Universal Postal Union S10 standard: two letters, then nine digits, then the letters "UY" that identify Uruguay as the country of origin. A typical example is EE123456789UY. The two leading letters are a service identifier, the nine digits are the unique item serial (the last of which is a check digit), and the "UY" suffix is the ISO country code assigned to Uruguay under the UPU system.
The first letter of the prefix signals the broad category of mail. Items beginning with "E" travel as EMS or express international service, items beginning with "R" are registered (certificado) mail with a signature on delivery, "C" prefixes such as CP are used for parcels (encomiendas), and "L" or "U" prefixes appear on certain certified or untracked letter products. Because the S10 standard is shared by every UPU member, the same EE/RR/CP pattern you see on a Uruguayan label also appears on items from other national posts, with only the country suffix changing.
You will usually find the tracking number on the post office receipt you receive when you ship an item, on the customs label (CN22 or CP72) attached to the parcel, or in the dispatch confirmation email from an online seller. If you bought from an overseas marketplace, note that the seller's internal order ID is not the same as the postal tracking number: the order ID identifies your purchase in the store's system, while the S10 number ending in "UY" is what Correo Uruguayo and partner posts actually scan. For a domestic-only shipment within Uruguay, the reference printed on your receipt is the number to use.
Uruguay Post Tracking Number Example
The table below lists the tracking-number patterns you are most likely to see on Correo Uruguayo shipments. Use it to confirm you are tracking the right code and to understand what the prefix indicates. Only the documented S10 service letters are shown; a prefix on its own is a strong hint rather than an absolute guarantee of the exact product.
| Format / Pattern | Typical length | What it indicates / where you see it |
|---|---|---|
| EE123456789UY | 13 characters | EMS or express international service, the fastest tracked option, scanned end to end |
| RR123456789UY | 13 characters | Registered (certificado) mail and small registered packets, signature on delivery |
| CP123456789UY | 13 characters | International parcel (encomienda internacional) up to 30 kg, certified and tracked |
| LZ123456789UY | 13 characters | Certified or special letter-class products, where offered |
| Two letters + 9 digits + UY | 13 characters | General UPU S10 shape for any tracked international item leaving Uruguay |
| Seller order ID (varies) | Variable | A marketplace order reference, not a postal number; convert it to the S10 number before tracking |
If your code does not match the 2-letters-9-digits-UY shape, it may be an inbound number issued by the origin post (for example a China Post, AliExpress, or Amazon shipment that is handed to Correo Uruguayo for the final leg), in which case you can still track it here because the tracker queries multiple carriers at once.
Uruguay Post Tracking Status Guide
Correo Uruguayo tracking moves a parcel through a predictable sequence of scan events, from acceptance at the counter to final delivery, and the same lifecycle applies whether the item is domestic or international. The table below explains the statuses you are most likely to see and what each one means for your shipment.
| Status | What it means |
|---|---|
| Accepted / Admitted at office | The item has been lodged at a Correo Uruguayo counter or collection point and entered into the system. Tracking begins here. |
| Processed at sorting center | The parcel has reached a sorting facility (for international mail, the Montevideo processing center) and is being routed to its next stop. |
| In transit | The item is moving between facilities inside Uruguay or toward the international exchange office. |
| Dispatched from outward office of exchange | For outbound international parcels, the item has left Uruguay's exchange office and is on its way to the destination country. |
| Arrived at inward office of exchange | The item has reached the destination country's international exchange office and has been handed to the local postal operator. |
| Held / presented to customs | The parcel is awaiting customs review. You may need to declare it or pay duties before it is released. |
| Customs cleared | Customs has released the item and it can continue to delivery. |
| Arrived at delivery office | The parcel has reached the local post office that serves your address. |
| Out for delivery | A carrier is delivering the item today. |
| Delivery attempted / failed | Delivery could not be completed (no one present, address issue). A notice is usually left and a retry or pickup is arranged. |
| Available for pickup | The item is waiting at a post office or proximity center for you to collect, often after a failed delivery or a customs hold. |
| Delivered | The parcel has been handed to the recipient or left at the agreed location. For registered and EMS items a signature is recorded. |
What to Do If a Uruguay Post Parcel Is Delayed or Not Updating
A Uruguay Post tracking number that has not updated for several days is most often waiting at a transfer point rather than lost, and international parcels routinely show gaps while crossing borders. Cross-border items pass between two postal systems, and scans can pause during a long-haul flight, at the destination exchange office, or while an item sits in a customs queue. Correo Uruguayo notes that, once customs handling is added, total international delivery can extend to as much as 21 working days, so a quiet stretch within that window is usually normal.
If your tracking has stalled, first confirm you are using the full S10 number ending in "UY" and not a seller order ID. Allow extra time during peak periods: Correo Uruguayo reported more than 200,000 international packages arriving in a single month at the height of the recent online-shopping surge, roughly four times the volume of the same period a year earlier, which lengthens processing. Check whether the status reads "held / presented to customs," because that means action is needed on your side: you may have to file the purchase declaration or pay duties before the parcel is released. If an EMS or registered item shows no movement well beyond its expected window, contact Correo Uruguayo on its customer line at (598) 29160200, or 0800 2108 for international shipments, and have your tracking number and the sender's details ready.
Uruguay Post Services and Delivery Times Compared
Correo Uruguayo offers four main international shipping products plus domestic parcel services, each with its own weight ceiling, tracking level, and customs paperwork. The table compares the core options so you can match a service to your shipment.
| Service | Scope | Weight limit | Tracking and indicative time |
|---|---|---|---|
| Small International Package (Pequeño Paquete) | Outbound international | Up to 2 kg | Ordinary or certified; certified is tracked. Requires a CN22 customs declaration. Economy timing. |
| EMS (Express Mail Service) | Outbound and inbound international | Parcel-class | Fully tracked to delivery; the UPU's premium express product. Nearby countries about 3-5 business days. |
| Express Internacional | Outbound international | Parcel-class | Correo Uruguayo's own flagship express product, with digital tracking of the full worldwide route. |
| International Parcel (Encomienda Internacional) | Outbound international | Up to 30 kg | Certified and tracked only; requires the CP72 customs form for items over 2 kg. Standard timing. |
| National Package (Encomienda Nacional) | Domestic | Parcel-class | Standard domestic delivery, about 1-3 business days. |
| Express Parcel (Encomiendas Exprés) | Domestic | Parcel-class | Accelerated domestic option, often next business day or 1-2 days depending on route. |
Beyond shipping, Correo Uruguayo runs a parcel-forwarding service called Casilla Mía (Mi Casillero) that gives Uruguayan shoppers a real United States mailing address in the Miami area for use when buying from US retailers such as Amazon. The carrier then forwards those purchases to your home in Uruguay. In Correo Uruguayo's own words, Casilla Mía is "an international e-commerce service that provides a real physical address in the United States where customers can receive their internet purchases" before they are sent on to Uruguay, and it bundles a complimentary Alfa BROU - Correo Uruguayo card for two years to help with online payments.
Uruguay Post Delivery and Transit Times
Domestic Correo Uruguayo parcels typically arrive within 1-3 business days, while international transit depends heavily on distance and customs. For outbound international items, Correo Uruguayo gives an indicative range of about 3-5 business days to nearby countries and roughly 7-10 business days to more distant destinations, before any customs handling is added. When customs review is factored in, the carrier advises that total delivery time can reach up to 21 working days.
Inside Uruguay, the National Postal Network is the largest physical distribution network in the country, reaching all 19 departments and around 90% of urban areas with more than 500 inhabitants. Deliveries flow out of the main processing hub in Montevideo to departmental capitals such as Salto, Paysandú, Maldonado (which serves the Punta del Este resort area), Rivera on the Brazilian border, and Colonia del Sacramento across the river from Buenos Aires. Items addressed to smaller towns or rural zones may be held for pickup at the nearest commercial office, proximity center, or citizen attention point rather than delivered to the door.
For regional shipments, Uruguay sits between two of South America's largest postal markets, and parcels frequently transit alongside or hand off to neighboring operators. Shoppers comparing cross-border options often look at Brazil Correios to the north and Correos Chile across the Andes, while items from the Pacific coast may move through Serpost in Peru before reaching Uruguay.
Importing and Customs Clearance with Uruguay Post
Online purchases entering Uruguay through Correo Uruguayo are processed under a simplified postal regime overseen by the Dirección Nacional de Aduanas (National Customs Directorate). Under the long-standing franchise rules, residents over 18 can receive up to three shipments per calendar year free of import tax, provided each shipment does not exceed US$200 in invoice value and 20 kilograms in weight. Purchases above that value fall under the General Import Regime.
To qualify for the postal regime you must declare your purchase to Correo Uruguayo, and the data has to match your national identity record exactly. As Correo Uruguayo explains, the customs authority requires that the personal details on the shipment declaration be "consistent with information from the National Civil Identification Authority," so your name and ID number must be entered just as they appear on your identity card. When a parcel is routed to the retention warehouse, the carrier emails you so you can pay any duties and have the item released.
"For express shipments (EMS), the limit is 200 USD. If this amount is exceeded, you must hire a Customs Broker, as the General Import Regime applies." (Correo Uruguayo, international shipments guidance, 2025.)
Uruguay's import landscape is changing. Following a record surge in low-value web purchases through platforms like Temu and Shein, the government moved to adjust the duty-free allowance, and from 1 May 2026 franchise shipments became generally subject to VAT during a transition in which the prior and new regimes coexist through 2026. Because these thresholds and taxes can shift, confirm the current rules on the official Aduanas and Correo Uruguayo sites before you buy, and keep your invoice handy in case customs asks for it.
Returns and Claims for Lost or Damaged Uruguay Post Parcels
If a tracked Correo Uruguayo item is lost, damaged, or far past its expected delivery window, you can open an inquiry through the post office, keeping your receipt and tracking number as proof of posting. For international EMS and registered items, the UPU framework allows the origin and destination posts to trace the shipment between exchange offices, which is why a registered or EMS number is worth the extra cost on anything valuable. Compensation for registered and insured items is governed by the applicable postal terms and the declared value, so insured or higher-value services give you a stronger claim if something goes wrong.
For purchases that arrive faulty or unwanted, returns are handled by the seller's own policy rather than by the post, but Correo Uruguayo provides the outbound shipping service you use to send an item back, and a tracked product is strongly recommended so you have proof the parcel was returned.
Which Countries Does Uruguay Post Deliver To?
Correo Uruguayo delivers across all of Uruguay and to virtually every country worldwide through the Universal Postal Union network, which Uruguay joined in 1880. Domestically, its reach covers the entire national territory, from the capital Montevideo to the 18 interior departments including Canelones, Maldonado, Salto, Paysandú, Rivera, Tacuarembó, and Colonia, served by a network of commercial offices, proximity centers, and citizen attention points.
Internationally, Correo Uruguayo does not fly its own aircraft to every country; instead it hands parcels to partner postal operators at the destination's office of exchange, a cooperation framework guaranteed by the UPU and, for the Americas, by the Postal Union of the Americas, Spain and Portugal (UPAEP), which Uruguay helped found in 1911. In practice this means a Correo Uruguayo parcel can reach almost anywhere a postal service operates. Representative destinations include:
- Domestic (Uruguay): Montevideo, Salto, Paysandú, Maldonado and Punta del Este, Rivera, Colonia del Sacramento, Las Piedras, Tacuarembó.
- South America and the region: Argentina, Brazil, Chile, Paraguay, Peru, Bolivia.
- North America: United States, Canada, Mexico.
- Europe: Spain, Italy, Germany, France, the United Kingdom, Portugal.
- Asia Pacific: China, Japan, South Korea, Australia.
Because so much inbound volume to Uruguay originates with Asian e-commerce, parcels from Chinese marketplaces are a major share of what Correo Uruguayo delivers, often arriving via consolidated postal channels before the final domestic leg.
What Is Uruguay Post (Correo Uruguayo)?
Uruguay Post, officially the Administración Nacional de Correos and trading as Correo Uruguayo, is the national postal operator of Uruguay, with roots going back to 21 December 1827, when the country's postal service was organized under its first administrator, Luis de la Robla. The official post office followed in 1830, and in 1856 Uruguay issued its first postage stamp, known as "La Diligencia," used to pay for mail carried by stagecoach. Uruguay joined the Universal Postal Union in 1880 and took part in founding the Postal Union of the Americas, Spain and Portugal in 1911.
The modern institution dates to 1 January 1996, when Law 16.736 transformed the postal service into the Administración Nacional de Correos, a decentralized commercial entity rather than a unit dependent on a ministry. Today Correo Uruguayo operates the largest physical network in the country, reported as 117 commercial offices, 68 proximity centers, and 40 citizen attention points spread across all 19 departments, and it is charged with guaranteeing the Universal Postal Service to the population. Its head office is in Montevideo, its website is correo.com.uy, and its main customer phone line is (598) 29160200.
Uruguay Post Marketplace Collaborations
Most parcels Correo Uruguayo delivers to households start as online orders, and the carrier is the final-mile operator for a wide range of marketplaces selling into Uruguay. Because Uruguay does not have a single dominant home-grown marketplace, shoppers rely heavily on the regional leader MercadoLibre, which operates across Latin America, alongside global and China-based platforms whose parcels enter the country through the postal channel.
A large and fast-growing share of inbound volume comes from Chinese e-commerce. Parcels from AliExpress, Temu, and Shein arrive in Uruguay in such numbers that the surge prompted new customs measures, with Correo Uruguayo handling more than 200,000 international packages in a single peak month. For purchases from United States retailers, many Uruguayans use Correo Uruguayo's own Casilla Mía forwarding address to buy from stores like Amazon and have orders consolidated and shipped home. Western marketplaces such as eBay also route a steady flow of parcels into the country through the postal system.
Whichever marketplace your order comes from, the tracking number ending in "UY" (or the origin post's own S10 number on the way in) is what lets you follow the parcel through Correo Uruguayo's network. Paste it into the tracker on this page to see every scan from dispatch to delivery in one place.
Uruguay Post Common Questions:
How do I track a Uruguay Post (Correo Uruguayo) parcel?
Copy your tracking number and paste it into the tracker on this page. For international items the number is a 13-character UPU S10 code ending in "UY" (for example EE123456789UY). The tracker shows the latest scan, location, and status, and it can follow the parcel across both Correo Uruguayo and any partner post that handles part of the journey.
What does a Correo Uruguayo tracking number look like?
An international Correo Uruguayo tracking number has two letters, then nine digits, then "UY", for a total of 13 characters, such as RR123456789UY. The two opening letters indicate the service: E for EMS/express, R for registered, and C (as in CP) for parcels. The "UY" suffix is Uruguay's country code under the Universal Postal Union S10 standard.
Where do I find my Uruguay Post tracking number?
You will find it on the post office receipt issued when the item is shipped, on the CN22 or CP72 customs label attached to the parcel, or in the dispatch email from the online store you bought from. Remember that a seller's order ID is not the postal tracking number; look for the code ending in "UY" or the origin country's S10 number.
My Uruguay Post tracking is not updating or seems stuck. What should I do?
A pause of several days is usually normal, especially while a parcel crosses a border or sits in a customs queue, and Correo Uruguayo says total international delivery can reach up to 21 working days once customs is included. First check you are using the full S10 number ending in "UY". If the status reads held or presented to customs, you may need to file your purchase declaration or pay duties. If an EMS or registered item shows no movement well beyond its window, contact Correo Uruguayo at (598) 29160200, or 0800 2108 for international shipments.
How long does Correo Uruguayo take to deliver?
Domestic parcels generally arrive in 1-3 business days, and the Encomiendas Exprés service can deliver next business day on many routes. For outbound international shipments, Correo Uruguayo gives about 3-5 business days to nearby countries and roughly 7-10 business days to more distant ones, before customs. With customs handling added, total time can extend to as much as 21 working days.
What is Correo Uruguayo EMS?
EMS (Express Mail Service) is the Universal Postal Union's premium international express product, offered in Uruguay by Correo Uruguayo. EMS items are fully tracked to delivery and carry an E prefix on the S10 number (for example EE123456789UY). For express EMS purchases, a customs value limit of US$200 applies before the General Import Regime kicks in.
What is the difference between EMS and Express Internacional?
EMS is the shared UPU express service handed off to partner posts abroad, while Express Internacional is Correo Uruguayo's own flagship express product, described by the carrier as its fastest international option with digital tracking of the full worldwide route. Both are tracked end to end; the right choice depends on destination and price.
Which Correo Uruguayo service should I use for a heavy parcel?
For heavier items, the International Parcel (Encomienda Internacional) carries shipments up to 30 kg and is certified and tracked, requiring the CP72 customs form for anything over 2 kg. Lighter items up to 2 kg can go as a Small International Package (Pequeño Paquete) with a CN22 declaration.
What is Casilla Mía (Mi Casillero)?
Casilla Mía is Correo Uruguayo's parcel-forwarding service that gives you a real United States mailing address in the Miami area. You use it to buy from US retailers, and Correo Uruguayo ships the purchases to your home in Uruguay. The service includes a complimentary Alfa BROU - Correo Uruguayo card for two years to help with online payments.
How does customs work for online purchases into Uruguay?
Online purchases are handled under a simplified postal regime overseen by the Dirección Nacional de Aduanas. Residents over 18 can receive up to three shipments per calendar year free of import tax, as long as each shipment does not exceed US$200 in invoice value and 20 kg. Purchases above that fall under the General Import Regime and may require a customs broker.
Do I have to declare my purchase to Correo Uruguayo?
Yes. To use the postal regime you must declare the purchase, and the personal data on the declaration must match your national identity record exactly, because the customs authority requires it to be consistent with the National Civil Identification Authority. When a parcel is held in the retention warehouse, Correo Uruguayo emails you so you can pay any duties and have it released.
Are Uruguay's import tax rules changing?
Yes. After a surge in low-value web orders from platforms like Temu and Shein, the government adjusted the duty-free allowance, and from 1 May 2026 franchise shipments became generally subject to VAT during a transition in which the old and new regimes coexist through 2026. Confirm current thresholds on the official Aduanas and Correo Uruguayo websites before buying.
Can I track a parcel from AliExpress, Temu, or Amazon delivered by Correo Uruguayo?
Yes. Parcels from AliExpress, Temu, Shein, Amazon, and eBay often enter Uruguay through the postal channel and are delivered by Correo Uruguayo on the final leg. Paste the seller's tracking number or the origin post's S10 number into the tracker on this page; it queries multiple carriers, so it can follow the shipment through the handoff to Correo Uruguayo.
What does "held / presented to customs" mean on my tracking?
It means your parcel is waiting for customs review before it can be released for delivery. You may need to file the purchase declaration, provide your invoice, or pay any duties owed. Correo Uruguayo notifies you by email when payment or action is required on a held item.
What happens if I miss a Correo Uruguayo delivery?
If delivery cannot be completed, the carrier usually leaves a notice and the item is taken to a nearby commercial office, proximity center, or citizen attention point for pickup, where it is held for collection. Tracking will show statuses such as delivery attempted, available for pickup, or arrived at delivery office.
What should I do if my Correo Uruguayo parcel is lost or damaged?
Keep your receipt and tracking number and open an inquiry through the post office. For international EMS and registered items, the UPU framework lets the origin and destination posts trace the shipment between exchange offices. Compensation depends on the service used and the declared value, so registered, insured, or EMS shipments give you a stronger claim.
How do I contact Correo Uruguayo?
Correo Uruguayo's main customer phone line is (598) 29160200, and the dedicated line for international shipments is 0800 2108. Its head office is in Montevideo and its official website is correo.com.uy, where you can find office locations, service details, and the purchase declaration form.
Where do I find my Uruguay Post tracking number?
- If you are sender: you can find your tracking number on the Post Office™ shipping receipt, that was given to you while registration.
- If you are receiver: your tracking number could be located in your shipment confirmation email, or in online store order page.
Uruguay Post package lost or stolen what to do?
If you think that your package was lost or stolen, you may contact directly with carrier contact center for investigation.
Uruguay Post contact information:- Website: http://www.correo.com.uy/
- Phone: (598) 29160200

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