Cambodia Post Tracking
Cambodia Post Tracking lets you follow letters, registered items, parcels, and EMS shipments handled by the national postal operator of the Kingdom of Cambodia. Whether you are waiting on a document sent across Phnom Penh or an international parcel travelling to the other side of the world, tracking gives you visibility from the moment your item is accepted until it is delivered. You can check any Cambodia Post tracking number directly on this page using our universal postal tracker.
How to Track a Cambodia Post Package
Tracking a Cambodia Post shipment is straightforward:
Locate your tracking number on your postal receipt, shipping confirmation email, or seller notification.
Enter the number into the tracker at the top of this page, or on the official Cambodia Post website.
Review the scan history to see where your item is and what its current status means.
Because Cambodia Post is part of the global postal network, you can track the same number on InstantParcels even after your parcel leaves Cambodia and is passed to a destination postal carrier.
How to Identify a Cambodia Post Tracking Number
A Cambodia Post tracking number follows the international postal standard. It is made up of 13 characters: two letters at the start, followed by nine digits, and ending with the country code KH (the code for Cambodia). A typical number looks like this: EE123456789KH.
The two opening letters tell you what kind of item you have. The first letter identifies the service class, and the second letter is used to keep each number unique. You can find your number:
On the receipt issued at the post office counter.
In a confirmation email or message from an online store.
On the shipping label of the item itself.
Cambodia Post Tracking Number Format
The first letter of the prefix points to the service used, which helps you understand how your item was sent:
EMS (Express Mail Service): starts with E, for example EE123456789KH.
Registered Mail: starts with R, for example RA123456789KH or RR123456789KH. Used for small registered packets up to 2 kg.
Parcels: start with C, for example CD123456789KH or CP123456789KH. Used for ordinary and insured parcels up to 20 kg.
Every international Cambodia Post number ends with KH, which confirms the item originated with the Cambodian postal service.
Cambodia Post Services
Cambodia Post offers a range of mail and parcel options for both domestic and international shipping:
EMS (Express Mail Service): the premium, fastest option for both domestic and international delivery, with full tracking and priority handling.
Registered Mail: includes tracking and a signature on delivery, which makes it a good choice for important documents and valuable small items.
Standard Parcel: a cost-effective way to send packages up to 20 kg, balancing affordability with reasonable transit times.
Ordinary Mail: standard letters and postcards. This service usually does not carry a tracking number.
Cambodia Post Services Summary
Service | Typical Delivery Time | Tracking | Best For |
|---|---|---|---|
Domestic EMS | 1-2 business days | Yes | Urgent local documents and parcels |
Standard Domestic Parcel / Registered | 3-5 business days | Yes | Everyday parcels across provinces |
International EMS | 5-14 business days | Yes | Faster cross-border shipments |
International Parcel / Registered | 2-3 weeks or more | Yes | Affordable international shipping |
Ordinary Mail | Varies | No | Letters and postcards |
Cambodia Post Tracking Status Guide
Each status update describes a stage in your shipment's journey. Common statuses include:
Posting / Pre-Shipment: the shipping details have been registered but the item has not yet been scanned into the network.
Accepted / Posted: Cambodia Post has taken physical possession of your item at a post office.
In Transit: the item is moving through sorting centers and toward its destination.
Departed from Cambodia (Outbound): an international item has left the country of origin and is heading to the destination network.
Arrived at Destination / Customs: the item has reached the destination country and may be undergoing customs clearance.
Out for Delivery: a local carrier is bringing the item to the recipient.
Delivered: the item has been handed to the recipient or left at the delivery address.
Cambodia Post Delivery Time Estimates
Delivery times depend on the service and the distance involved:
Domestic EMS within Phnom Penh or to provincial capitals: usually 1-2 business days.
Standard domestic parcels and registered letters across provinces: generally 3-5 business days.
International EMS: typically 5-14 business days, depending on available flight routes out of Southeast Asia.
Distant destinations such as the United States or Europe: roughly 2-3 weeks for standard international services.
These estimates do not include time lost to customs inspections, public holidays, or limited flight availability, any of which can extend delivery.
Cambodia Post International Tracking and Handoff
Cambodia Post is a member of the Universal Postal Union and an official operator within the EMS Cooperative, which is how it connects to postal services around the world. When you send an international item, it travels through Cambodia's outbound exchange office, leaves the country by air, and is then handed to the destination country's postal operator for final delivery.
After this handoff, the same tracking number is usually recognized by the receiving carrier. For example, an EMS parcel to the United States is delivered by USPS, while a parcel to the United Kingdom is delivered by Royal Mail. With InstantParcels you can follow the whole journey using one number, even after the item changes hands between carriers.
Customs and International Shipments
International parcels can be held for customs clearance in the destination country. During this stage, the recipient may need to pay import duties or taxes before the item is released for delivery. Customs delays are outside the control of Cambodia Post, so if tracking shows your item is at customs, the fastest path is usually to respond promptly to any request for payment or documentation.
Benefits of Using Cambodia Post
Nationwide coverage across Cambodia, from Phnom Penh to provincial towns.
Affordable rates for both domestic and international shipping.
Tracking included on EMS, registered, and parcel services.
Access to the global postal network through the Universal Postal Union and the EMS Cooperative.
What to Do With a Delayed or Stuck Shipment
If your tracking has not updated for a while, it does not always mean the item is lost. International shipments often go quiet between the moment they leave Cambodia and the moment they are scanned in the destination country. If you are concerned, you can:
Recheck the tracking number for any typing errors.
Allow extra time for international and customs handling.
Contact Cambodia Post customer service for items sent domestically.
Ask the sender to open an inquiry at the post office where the item was mailed.
How to Contact Cambodia Post
Website: cambodiapost.com.kh
Phone: +855 23 723 51
In person: visit the Central Post Office in Phnom Penh or a local branch.
About Cambodia Post
Cambodia Post, operated by Cambodia Post Corporation, is the designated national postal operator of the Kingdom of Cambodia. Based in Phnom Penh, it provides letter and parcel delivery, express services, financial and counter services, and acts as Cambodia's gateway to the international postal system. Through its membership in the Universal Postal Union and the EMS Cooperative, Cambodia Post links senders and recipients in Cambodia with virtually every country in the world.
No matter which Cambodia Post service or tracking number you have, you can always follow your shipment with our universal postal tracker at the top of this page.
Cambodia Post Common Questions:
How do I track a Cambodia Post package?
Find your tracking number on your postal receipt, shipping confirmation email, or seller notification, then enter it into the tracker at the top of this page. You can also track on the official Cambodia Post website. The scan history shows where your item is and what its current status means.
What does a Cambodia Post tracking number look like?
A Cambodia Post tracking number has 13 characters: two letters, then nine digits, ending with the country code KH. A typical example is EE123456789KH. The KH at the end confirms the item originated with Cambodia Post.
What do the letters in my Cambodia Post tracking number mean?
The first letter shows the service class. Numbers starting with E are EMS (express), numbers starting with R are registered mail, and numbers starting with C are parcels. The second letter helps keep each number unique.
What is EMS at Cambodia Post?
EMS (Express Mail Service) is Cambodia Post's premium, fastest option for both domestic and international delivery. It includes full tracking and priority handling, and its tracking numbers begin with the letter E, for example EE123456789KH.
How long does Cambodia Post take to deliver domestically?
Domestic EMS within Phnom Penh or to provincial capitals is usually delivered in 1-2 business days. Standard domestic parcels and registered letters moving across provinces generally take 3-5 business days.
How long does international delivery take with Cambodia Post?
International EMS usually takes 5-14 business days, depending on flight routes out of Southeast Asia. Standard international parcels to distant destinations such as the United States or Europe can take roughly 2-3 weeks or more. Customs handling can add extra time.
Why is my Cambodia Post tracking not updating or stuck?
Tracking often goes quiet while an international item is in transit between leaving Cambodia and being scanned in the destination country. This usually does not mean the item is lost. Recheck the number for typos, allow extra time for international and customs handling, and if it is a domestic item, contact Cambodia Post or ask the sender to open an inquiry at the post office where it was mailed.
Can I still track my parcel after it leaves Cambodia?
Yes. Cambodia Post is part of the Universal Postal Union and the EMS Cooperative, so your item is handed to the destination country's postal operator for final delivery. The same tracking number is usually recognized by the receiving carrier, and on InstantParcels you can follow the whole journey with one number.
Which carrier delivers my Cambodia Post parcel abroad?
The destination country's national postal service completes delivery. For example, an item to the United States is delivered by USPS, and an item to the United Kingdom is delivered by Royal Mail. Cambodia Post handles the shipment until the international handoff.
Does Cambodia Post registered mail include tracking?
Yes. Registered Mail includes tracking and a signature on delivery, which makes it a good choice for important documents and valuable small items. Registered numbers usually start with the letter R.
Does ordinary letter mail have a tracking number?
No. Standard ordinary mail such as letters and postcards usually does not carry a tracking number. To track an item, send it as EMS, registered mail, or a parcel.
Why is my Cambodia Post parcel held at customs?
International parcels can be held for customs clearance in the destination country. The recipient may need to pay import duties or taxes before release. Customs delays are outside Cambodia Post's control, so respond promptly to any request for payment or documentation to speed things up.
What does 'In Transit' mean on Cambodia Post tracking?
'In Transit' means your item is moving through sorting centers and toward its destination. For international shipments, you may also see an outbound scan when the item leaves Cambodia and an arrival or customs scan when it reaches the destination country.
What weight can I send with Cambodia Post?
Registered small packets are generally accepted up to 2 kg, while standard parcels can be sent up to 20 kg. EMS limits and rates vary by destination, so check current details at a post office or on the Cambodia Post website.
What should I do if my Cambodia Post item is lost?
First confirm the tracking number is correct and allow extra time for international items. If it still appears lost, contact Cambodia Post customer service for domestic items, or ask the sender to open an official inquiry at the post office where the item was mailed, since the sender is usually the party able to file a claim.
How do I contact Cambodia Post?
You can reach Cambodia Post through its website at cambodiapost.com.kh, by phone at +855 23 723 51, or in person at the Central Post Office in Phnom Penh or a local branch.
Where do I find my Cambodia Post tracking number?
- If you are sender: you can find your tracking number on the Post Office™ shipping receipt, that was given to you while registration.
- If you are receiver: your tracking number could be located in your shipment confirmation email, or in online store order page.
Cambodia Post package lost or stolen what to do?
If you think that your package was lost or stolen, you may contact directly with carrier contact center for investigation.
Cambodia Post contact information:- Website: http://www.cambodiapost.com.kh/
- Phone: +855 23 723 51
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