Thailand Post Tracking
Thailand Post Tracking lets you follow your letters, parcels, and express shipments from the moment they are accepted until they reach the recipient. Operated by Thailand Post Company Limited (ไปรษณีย์ไทย), the national postal service of Thailand, the tracking system covers domestic registered mail, parcel post, and the express EMS and EMS World services, both within Thailand and to destinations around the world.
Tips for Tracking Thailand Post Packages
To get the most accurate updates, keep these tips in mind:
Double-check your tracking number to avoid typing errors, especially the two-letter prefix and the "TH" suffix.
Allow time for the first scan, since a new item may take a day or two to appear in the system after it is posted.
Use the Thailand Post Track and Trace website or mobile app for on-the-go updates.
Track international shipments on InstantParcels, which follows your parcel even after it is handed off to the destination carrier.
How to Identify a Thailand Post Tracking Number
A Thailand Post tracking number is normally 13 characters in the Universal Postal Union (UPU) S10 format: two letters, nine digits, and the country code "TH" at the end (for example, EE123456789TH). You can find your tracking number:
On the receipt issued at the post office counter.
In the shipping confirmation email from an online store.
On the parcel label or the registered mail slip.
Thailand Post Tracking Number Format
The two letters at the start of the number indicate the type of service. Common prefixes include:
EE: EMS (Express Mail Service), used for fast domestic and international items, for example EE123456789TH.
RR, RA, RB: Registered Mail, which adds signature and tracking to ordinary mail, for example RR123456789TH.
CP, CV, CY: International parcel and tracked parcel services, for example CP123456789TH.
PB, PC: Domestic parcel post items.
Whatever prefix your item uses, you can track it with the InstantParcels universal postal tracker. Ordinary, unregistered letters do not carry a tracking number and cannot be traced.
Thailand Post Main Services
Thailand Post offers a range of mail and parcel services for both domestic and international shipping. The table below summarizes the most common options.
Service Name | Delivery Time | Tracking Included | Best For |
|---|---|---|---|
EMS (Domestic) | 1-2 business days | Yes | Urgent domestic parcels |
Registered Mail | 3-5 business days | Yes | Documents and small items needing proof of delivery |
Parcel Post (Domestic) | 2-5 business days | Yes | Heavier domestic packages |
EMS World | 3-14 business days | Yes | Fast international shipments |
International Parcel (tracked) | 1-4 weeks | Yes | Standard international packages |
International Registered | 1-4 weeks | Yes | Economy international mail with tracking |
Thailand Post Tracking Status Guide
Each status update helps you understand where your shipment is on its journey:
Posted / Accepted: Thailand Post has received the item and recorded it in the system.
In Transit: The item is moving between sorting centers or distribution hubs.
Arrival at Outward Office of Exchange: An international item has reached the Thai export gateway before leaving the country.
Departed / Handed to Destination Country: The item has left Thailand and is on its way to the destination postal service.
Held at Customs: The item is undergoing customs inspection in the destination country.
Out for Delivery: A local carrier is delivering the item to the recipient.
Delivered: The item has reached the recipient, sometimes with signature confirmation.
Thailand Post Delivery Time Estimates
Delivery times depend on the service and destination:
Domestic EMS: 1-2 business days to most provinces.
Domestic Registered and Parcel Post: 2-5 business days.
EMS World (international express): typically 3-14 business days, with delivery to many major destinations within a few days.
International parcel and registered mail: usually 1-4 weeks, depending on the country and customs processing.
Times can vary during peak seasons, public holidays, and when an item is held for customs clearance.
Thailand Post International Tracking and Customs Handoff
For international shipments, Thailand Post tracks the item while it is inside Thailand and passes the tracking number to the destination postal operator under the UPU network. Once the parcel arrives in the destination country, scans are provided by the local carrier (for example USPS in the United States, Royal Mail in the United Kingdom, or Canada Post in Canada).
A customs declaration is required for all parcels leaving Thailand, and the destination country may apply duties or taxes before releasing the item. Because customs steps and the handoff between carriers can cause gaps in scanning, using a universal tracker like InstantParcels helps you see the full journey in one place, even after the number moves to a foreign postal system.
Thailand Post Registered and Unregistered Mail Tracking
Registered Mail: Adds tracking and a signature on delivery, which is useful for documents and valuable items. It can be sent signed-for or insured for an extra fee.
EMS and Parcel services: Include tracking by default, with detailed scans through the network.
Unregistered (ordinary) mail: Standard letters without a tracking number cannot be traced.
Benefits of Using Thailand Post
Nationwide coverage across all provinces of Thailand.
Affordable rates for both domestic and international shipping.
Free tracking included with EMS, parcel, and registered services.
Access to the global EMS network for fast international delivery.
Why Thailand Post Tracking May Not Update
Sometimes tracking appears to stop moving. Common reasons include:
Customs processing: International items can sit at customs in the destination country for several days with no new scans.
Handoff between carriers: When an item moves from Thailand Post to a foreign postal service, there can be a gap before the destination carrier records its first scan.
Peak season volume: During busy periods such as major sales events and holidays, scanning and delivery can be delayed.
In most cases the parcel is still moving even when the tracking page is quiet, and updates resume once the item reaches the next scanning point.
How to Contact Thailand Post
Online: Use the Thailand Post Track and Trace website and the smartphone app for status updates.
Phone: Call the Thailand Post contact center at +(66) 0 2831 3131.
In person: Visit a local Thailand Post office for help with shipments and claims.
Thailand Post Company History
Postal services in Thailand date back to 1883, when the country first established an organized postal system. Over the decades the service was reorganized several times, and in 2003 the modern Thailand Post Company Limited was formed as a state-owned enterprise responsible for postal operations. Today Thailand Post is the national postal operator, delivering mail and parcels throughout the country and connecting Thailand to the global postal network through the Universal Postal Union and the EMS Cooperative.
No matter which Thailand Post tracking number you have, you can always follow it with the InstantParcels universal postal tracker.
Thailand Post Common Questions:
How do I track a Thailand Post parcel?
Enter your Thailand Post tracking number (usually 13 characters ending in TH) into the InstantParcels tracker or the Thailand Post Track and Trace website or app. You will see status updates from acceptance through to delivery, including international handoff scans.
What does a Thailand Post tracking number look like?
Most Thailand Post tracking numbers follow the UPU S10 format: two letters, nine digits, and the country code TH at the end, for example EE123456789TH. The two letters indicate the service type.
What do the letter prefixes on my tracking number mean?
EE is used for EMS express items, RR, RA, and RB are used for registered mail, and CP, CV, and CY are used for international parcel and tracked parcel services. Domestic parcels often use PB or PC.
Where can I find my Thailand Post tracking number?
You can find it on the receipt from the post office counter, on the parcel label or registered mail slip, or in the shipping confirmation email from an online store.
What is EMS World?
EMS World is Thailand Post's premium international express service. It offers fast delivery and full tracking to destinations worldwide, typically arriving within 3-14 business days depending on the country and customs processing.
How long does Thailand Post take to deliver?
Domestic EMS usually arrives in 1-2 business days, and domestic registered and parcel post in 2-5 business days. International EMS World typically takes 3-14 business days, while standard international parcel and registered mail can take 1-4 weeks.
Can I track international Thailand Post shipments?
Yes. Thailand Post tracks the item inside Thailand and passes the number to the destination postal service under the UPU network. The local carrier in the destination country then provides delivery scans. A universal tracker like InstantParcels shows the full journey in one place.
Why is my Thailand Post tracking not updating or stuck?
Tracking can appear stuck for a few reasons: the item may be sitting in customs in the destination country, it may be in the gap between Thailand Post and the foreign carrier during handoff, or scanning may be delayed during peak season. In most cases the parcel is still moving, and updates resume at the next scan point. If there is no movement for two to three weeks, contact Thailand Post or the destination carrier.
Can I track ordinary (unregistered) letters?
No. Standard unregistered letters do not have a tracking number and cannot be traced. To get tracking, send your item as registered mail, parcel post, or EMS.
What does "Arrival at Outward Office of Exchange" mean?
It means your international item has reached the export gateway in Thailand and is being processed before it leaves the country for the destination postal service.
Does Thailand Post require a customs declaration?
Yes. A customs declaration is required for all parcels leaving Thailand. The destination country may charge duties or taxes before the item is released for delivery.
Is Thailand Post tracking free?
Yes. Tracking is included at no extra cost with EMS, parcel, and registered services. Registered mail also adds signature confirmation on delivery.
How long does international customs clearance take?
Customs clearance times vary by country and can range from a day to a couple of weeks. During this period tracking may not show new scans even though the parcel is still being processed.
What should I do if my Thailand Post package is lost or delayed?
First check the latest tracking status. If the item has not moved for an unusually long time, contact the Thailand Post contact center at +(66) 0 2831 3131 or visit a local post office. For international items, you may also need to contact the destination carrier. Keep your receipt, since registered and insured items may be eligible for a claim.
Can I track Thailand Post on InstantParcels?
Yes. Just enter your Thailand Post tracking number into the InstantParcels universal tracker. It works across domestic and international services and continues to follow international parcels after they are handed to the destination carrier.
Where do I find my Thailand Post tracking number?
- If you are sender: you can find your tracking number on the Post Office™ shipping receipt, that was given to you while registration.
- If you are receiver: your tracking number could be located in your shipment confirmation email, or in online store order page.
Thailand Post package lost or stolen what to do?
If you think that your package was lost or stolen, you may contact directly with carrier contact center for investigation.
Thailand Post contact information:- Website: http://www.thailandpost.co.th/
- Phone: + (66) 0 2831 3131
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