Taiwan Post (Chunghwa Post) Tracking
Taiwan Post tracking lets you follow your letters and parcels in real time as they move through Chunghwa Post, the national postal service of Taiwan. Whether you are receiving an online order from a Taiwanese seller, sending a registered letter across the island, or shipping an international EMS parcel abroad, tracking gives you a clear view of where your item is and when it should arrive. You can check any Chunghwa Post tracking number on this page using our universal postal tracker.
About Chunghwa Post (Taiwan Post)
Chunghwa Post (δΈθ―ι΅ζΏ) is the official postal operator of Taiwan, with a network of post offices reaching every city and rural township. Alongside traditional letter mail, it offers domestic parcel delivery, registered mail, Domestic Speedpost for fast in-country shipments, and international services including EMS (Express Mail Service) and air and surface mail. Chunghwa Post is also a member of the Universal Postal Union, which means its international items are handed off to partner postal carriers around the world.
How to Find Your Taiwan Post Tracking Number
Your tracking number is assigned when the item is accepted into the postal network. You can usually find it in these places:
On the receipt handed to you at the post office counter.
In the shipping or dispatch confirmation email from the online store you ordered from.
On the registered mail or parcel label, printed near the barcode.
In your account on the seller's website, under order or shipping details.
Taiwan Post Tracking Number Format
Most international Chunghwa Post tracking numbers follow the standard Universal Postal Union format: 13 characters made up of two letters, nine digits, and the country code "TW" for Taiwan (for example, EE123456789TW). The two opening letters tell you the type of service:
EE / E prefix: EMS (Express Mail Service), used for international and express shipments, for example EE123456789TW.
RR / R prefix: Registered mail and registered small packets, for example RR123456789TW.
C prefix: Standard parcel post and ordinary parcels.
Domestic items may use a numeric format that differs from the international 13-character pattern. If your number does not match the EE/RR/CC style, it is most likely a domestic Taiwan shipment, and you can still enter it in our tracker to check its status.
Main Taiwan Post Services
Chunghwa Post offers a range of mail and parcel options for domestic and international shipping:
Domestic parcel post: Standard parcel delivery within Taiwan.
Domestic Speedpost: Fast delivery of documents and parcels between major Taiwanese cities, often by the next day.
Registered mail: Added security and full tracking with delivery confirmation, ideal for important documents and valuables.
EMS (Express Mail Service): The fastest international option, with end-to-end tracking to most destinations.
International air and surface mail: Economical options for letters, small packets, and parcels sent abroad.
Taiwan Post Tracking Status Guide
As your item travels, the tracking page updates with status messages. Here is what the common ones mean:
Posting / Accepted: Chunghwa Post has received and accepted your item into its network.
In transit / Processing at facility: The item is moving between sorting centers or post offices.
Dispatched abroad / Departed from outward office of exchange: An international item has left Taiwan toward the destination country.
Arrived at destination country / Inward office of exchange: The item has reached the destination country and is being handled by the local postal carrier.
Customs clearance: The item is being processed by customs in the destination country.
Out for delivery: The item is with a local carrier for final delivery that day.
Delivered: The item has been handed to the recipient.
Taiwan Post Delivery Times
Delivery times depend on the service and destination. The estimates below are typical guidelines, not guarantees:
Domestic parcels: 1-3 business days within Taiwan.
Domestic Speedpost: Often next business day between major cities.
EMS to Hong Kong and Macao: 1-2 business days.
EMS to the United States and Canada: Around 4-5 business days.
EMS to Europe: About 4-10 business days, with countries such as France, Germany, and Sweden often at the faster end.
Standard airmail to Asia (Japan, Korea, Southeast Asia): Usually 6-8 business days.
Taiwan Post Service Summary Table
Service | Typical Delivery Time | Tracking | Best For |
|---|---|---|---|
Domestic parcel post | 1-3 business days | Yes | Everyday parcels in Taiwan |
Domestic Speedpost | Often next day | Yes | Urgent in-country documents and parcels |
Registered mail | Varies | Yes | Important documents and valuables |
EMS (international) | 1-10 business days by destination | Yes | Fast, trackable international shipments |
International airmail | 6-15 business days | Limited | Economical letters and small packets |
Taiwan Post International Tracking and Customs
For international shipments, EMS and registered mail offer the most complete tracking. When your parcel leaves Taiwan, the tracking shows it departing the outward office of exchange. Once it arrives in the destination country, the local postal carrier (for example USPS in the United States, Royal Mail in the United Kingdom, or Deutsche Post in Germany) takes over delivery and continues posting scans. There can be a quiet period of a few days while the item is in transit between countries or going through customs, which is normal. Economy airmail and small packet services may stop updating once the item leaves Taiwan, so a lack of new scans does not always mean the parcel is lost.
If customs in the destination country requires duties or taxes, the parcel may be held until the recipient pays the charges. In that case the tracking status will often show a customs hold or a notice that payment is required.
Why Track With InstantParcels
Instead of checking each carrier separately, you can follow your Chunghwa Post item and its onward delivery partner all in one place. Our universal tracker pulls updates from Taiwan Post and the destination postal carriers, so you see the full journey from Taiwan to your door. No matter which tracking number you have, you can always track it with our universal postal tracker.
Tips for Tracking Taiwan Post Packages
Double-check your tracking number for typos, especially the letters at the start and the "TW" at the end.
Allow time for the first scan to appear, since the system may take a day after posting to show activity.
For international items, keep checking after the parcel reaches the destination country, as the local carrier adds new scans.
Save your posting receipt until delivery is confirmed, in case you need to make an inquiry.
Taiwan Post - Chunghwa POST Common Questions:
How do I track a Taiwan Post (Chunghwa Post) package?
Enter your Chunghwa Post tracking number into the tracker on this page and it will show the latest status. The number is on your post office receipt, the parcel label, or the shipping confirmation email from the seller.
What does a Taiwan Post tracking number look like?
International items use a 13-character format: two letters, nine digits, and the country code TW at the end (for example EE123456789TW). Domestic items may use a different numeric format, but you can still track them here.
What do the letters at the start of the tracking number mean?
The opening letters indicate the service. EE or E is EMS (Express Mail Service), RR or R is registered mail or registered small packets, and C is standard parcel post.
Why is my Taiwan Post tracking not updating or stuck?
A tracking number can appear stuck for several normal reasons: the first scan can take a day to appear after posting, international parcels often go quiet for a few days while in transit between countries, and customs processing can pause updates. Economy airmail and small packet services may also stop scanning once the item leaves Taiwan. If there are no updates for more than two to three weeks on an international item, contact Chunghwa Post or the destination carrier.
How long does Taiwan Post delivery take within Taiwan?
Domestic parcels usually arrive in 1-3 business days. Domestic Speedpost between major cities is often delivered the next business day.
How long does international EMS from Taiwan take?
EMS delivery times depend on the destination: about 1-2 business days to Hong Kong and Macao, around 4-5 days to the United States and Canada, roughly 4-10 days to Europe, and about 6-8 days to other parts of Asia via standard airmail. These are estimates, not guarantees.
Can I track Chunghwa Post parcels internationally?
Yes. EMS and registered mail provide end-to-end tracking to most countries. After the parcel reaches the destination, the local postal carrier continues posting scans until delivery.
Who delivers my Taiwan Post parcel in the destination country?
Chunghwa Post hands international items to the destination country's postal carrier, such as USPS in the United States, Royal Mail in the United Kingdom, or Deutsche Post in Germany. That carrier handles the final delivery.
What does 'dispatched abroad' or 'departed from outward office of exchange' mean?
It means your international item has cleared the Taiwan side and left the country heading toward the destination. The next major update usually appears once it arrives in the destination country.
What does 'customs clearance' mean on my tracking?
The parcel is being processed by customs in the destination country. If duties or taxes are due, the item may be held until the recipient pays the charges.
Do I have to pay customs duties or taxes?
That depends on the destination country's rules, the value of the contents, and the item type. Any duties or taxes are charged by the destination country, not by Chunghwa Post, and are usually paid by the recipient.
Is registered mail trackable?
Yes. Registered mail includes full tracking and delivery confirmation, which makes it a good choice for important documents and valuables.
Is ordinary airmail trackable?
Standard letters and economy airmail often have limited or no tracking. For full tracking, use EMS or registered mail.
My package shows delivered but I did not receive it. What should I do?
First check with others at your address and look in safe-drop spots like a mailbox or reception. If it still cannot be found, contact the local delivery carrier in the destination country, and then Chunghwa Post, with your tracking number ready.
How do I contact Taiwan Post (Chunghwa Post)?
You can reach Chunghwa Post by phone at 0800-700-365 or through the official website at https://www.post.gov.tw/. Have your tracking number available so they can look up your item.
Can I track a Taiwan Post package without an account?
Yes. You do not need an account. Just enter the tracking number into the tracker on this page to see the latest status.
Where do I find my Taiwan Post - Chunghwa POST tracking number?
- If you are sender: you can find your tracking number on the Post Officeβ’ shipping receipt, that was given to you while registration.
- If you are receiver: your tracking number could be located in your shipment confirmation email, or in online store order page.
Taiwan Post - Chunghwa POST package lost or stolen what to do?
If you think that your package was lost or stolen, you may contact directly with carrier contact center for investigation.
Taiwan Post - Chunghwa POST contact information:- Website: https://ipost.post.gov.tw/
- Phone: 0800-700-365
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